At a Glance
- Tasks: Drive account growth and manage strategic customer relationships in Life Sciences & Healthcare.
- Company: Join a global leader in transformative intelligence with a collaborative culture.
- Benefits: Enjoy private medical insurance, generous pension contributions, and 25 days annual leave.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real impact by helping customers with innovative solutions in healthcare.
- Qualifications: 7+ years of experience in sales, preferably in Life Sciences or Healthcare.
The predicted salary is between 63000 - 77000 £ per year.
We are hiring for a Senior Account Manager - Life Sciences & Healthcare to join our Life Science & Healthcare team in London or Barcelona (Hybrid). This is an exciting opportunity for an experienced sales professional to take ownership of strategic customer relationships, drive account growth and identify high-value opportunities across an established customer portfolio.
Working closely with a defined book of business, you will develop and execute account strategies, manage senior customer relationships and proactively identify upsell and cross-sell opportunities. You will be responsible for understanding customer needs, presenting compelling solutions and managing opportunities through the full sales cycle, from initial need identification through to solution development, negotiation and closing.
About You – experience, education, skills, and accomplishments
- Bachelor’s Degree in a relevant field of study or equivalent, relevant work experience
- 7+ years of relevant professional experience
- 5+ years of sales experience, ideally within Life Sciences, Healthcare, SaaS, data, software or information solutions
- Proven experience managing complex customer relationships and driving account growth
- Demonstrated ability to identify, develop and close upsell and cross-sell opportunities
- Strong forecasting, pipeline management and account planning experience
- Ability to understand customer needs and present innovative, compelling solutions
- Experience working with senior stakeholders and collaborating across internal teams
It would be great if you also have....
- A Life Science degree or strong knowledge of the Life Sciences/pharmaceutical industry
- Experience selling software, data, analytics or information solutions into pharmaceutical, biotech or healthcare organisations
- Experience using Salesforce or similar CRM systems
- Experience managing strategic or enterprise-level accounts across Europe or EMEA
- Strong understanding of sales cycles, negotiation processes and customer success principles
What will you be doing in this role?
- Lead efforts to achieve and exceed sales goals by meeting targets and proactively identifying high-value upsell and cross-sell opportunities
- Develop and execute strategic Account Plans in collaboration with the wider account team
- Manage and oversee customer opportunities throughout the full sales cycle, from identifying customer needs through to solution development, presentation, quoting, negotiation and close
- Build strong relationships with key customers and potential leads, while adhering to and refining established sales processes
- Deeply understand customer needs and present innovative, relevant and compelling solutions to address their challenges
- Provide detailed and accurate sales forecasts to senior management through consistent and strategic communication
- Continuously enhance your knowledge of Clarivate products and services to effectively position our solutions and drive customer success
- Actively participate in high-level meetings and events, sharing strategic insights on customers, products and sales opportunities with the broader team
- Maintain and exceed meeting volumes as established by Sales Management to ensure consistent engagement and productivity
- Identify and target high-potential roles and stakeholders within existing customers to expand business opportunities and drive growth
- Collaborate effectively with internal teams to ensure a strong customer experience and maximise account opportunities
About the Team
You will be working as part of a collaborative Life Sciences & Healthcare sales team, partnering closely with Account Managers, Renewal Account Managers, Customer Success Managers and wider commercial teams to support growth across the region. The team is focused on building strong customer relationships, delivering customer value and identifying opportunities to expand Clarivate’s solutions within existing accounts.
Hours of Work
This is a full-time permanent position based in London, UK and will require hybrid working in our Liverpool Street office, with 2-3 days per week in the office and the remainder of the week remote. This position requires weekday, Monday to Friday, attendance with some scheduling flexibility available around core working hours.
Our UK Employee Benefits include:
- Private Medical Insurance or Health Cash plan
- Generous Pension Plan contribution rates
- Income protection insurance
- Life insurance
- Sports Club Subsidy, with the company paying 50% of gym membership or up to £500
- Emergency Childcare or Adult care cover
- Eye-care vouchers
- From 25 Days Annual Leave + 8 Bank Holidays, with the option to buy and sell Annual Leave
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity.
Senior Account Manager - Life Sciences & Healthcare employer: Clarivate Analytics
At Clarivate, we pride ourselves on being an exceptional employer, particularly for the Director of Marketing Content & Thought Leadership role in our vibrant London office. Our commitment to employee growth is evident through comprehensive benefits such as private medical insurance, generous pension contributions, and a supportive work culture that encourages collaboration across global teams. With a focus on insight-led content and strategic priorities in the Life Sciences & Healthcare sectors, we offer a dynamic environment where your expertise can truly make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - Life Sciences & Healthcare
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager - Life Sciences & Healthcare at Clarivate Analytics, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Clarivate Analytics. Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager - Life Sciences & Healthcare. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager - Life Sciences & Healthcare
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Clarivate Analytics:When writing your cover letter, make sure to tailor your message specifically for Clarivate Analytics. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Clarivate Analytics
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Clarivate Analytics that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Clarivate Analytics that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Clarivate Analytics’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
