At a Glance
- Tasks: Champion our IP products and manage client renewals while driving revenue.
- Company: Join Clarivate, a leader in intellectual property solutions with a collaborative culture.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic team across EMEA with excellent career advancement opportunities.
- Why this job: Make a real impact by enhancing client relationships and driving product success.
- Qualifications: 5+ years in B2B sales and account management, fluent in English and French.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for a Renewals Account Manager to join our Intellectual Property team.
This is an amazing opportunity to champion our line if IP products.
If you’re experienced in maintaining successful client relationships, managing renewals, driving incremental revenue, and providing invaluable cross-functional perspective on product and process improvements to the client experience we would love to speak with you!About You – experience, education, skills, and accomplishments5+ years of experience in B2B sales 5+ years in an account management, business development, or renewals specialist role At least 1 year of experience in Salesforce. com or a similar tech-based platform/CRM Demonstrated ability to work effectively within a highly collaborative and cross-functional environment.
Strong partnership skills with Sales, Customer Success, Finance, Legal, and Operations teams Exceptional organizational and time-management skills with the ability to manage a high volume of concurrent renewals and competing priorities.
Fluency in both English and French It would be great if you also have . . .
Understanding of consultative selling and strategic account management.
Experience in IP, subscription selling or information services.
Ability to work independently and collaboratively, making decisions based on data and good judgment and drawing on resources to support decision making when appropriate.
Capacity to learn and effectively utilize Sales Force. com and other programs relevant to the role.
Ability to analyze, compare, evaluate, reconcile, and draw meaningful conclusions and action plans from data.
What will you be doing in this role?Partner closely with the Account Manager/Account Executive responsible for each account to develop and execute renewal strategies.
Act as an advocate for both the client and Clarivate to ensure positive outcomes.
Identify and pursue uplift opportunities with your team to support our existing clients.
Identify, manage and resolve issues via collaboration with internal teams.
Manage all renewal orders through SFDC and customer portals as required.
Provide weekly reporting to Managers, Specialists and Regional Sales/RAM leaders.
Executes regular account reviews, including contract status, product migration and cross-sell/upsell opportunity, account penetration, and issue review, providing updated and regular status reports to Account Managers and RAM/Sales Directors.
Actively learn about Clarivate offerings and products.
About the Team This role will report to the Senior Manager, Renewal Sales, IP segment working as part of a team across the EMEA region, collaborating closely with other teams within the segment.
Hours of Work Full-time, permanent role, based either remotely in France or in one of our office locations on a hybrid basis, 2 days per week in the office.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.
We comply with applicable laws and regulations governing non-discrimination in all locations.
Summary
Location: Remote (220 - France); Spain - Barcelona; UK - London; SRB-Belgrade (CPA)Type: Full time
Renewals Account Manager - Intellectual Property (French speaking) employer: Clarivate Analytics
At Clarivate, we pride ourselves on being an exceptional employer, particularly for the Director of Marketing Content & Thought Leadership role in our vibrant London office. Our commitment to employee growth is evident through comprehensive benefits such as private medical insurance, generous pension contributions, and a supportive work culture that encourages collaboration across global teams. With a focus on insight-led content and strategic priorities in the Life Sciences & Healthcare sectors, we offer a dynamic environment where your expertise can truly make an impact.
