At a Glance
- Tasks: Engage with customers to drive renewal sales and provide exceptional support.
- Company: Join Clarivate, a global leader in transformative intelligence and innovation.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Be part of a dynamic team focused on innovation and excellence.
- Why this job: Make a real impact by helping customers and driving company growth.
- Qualifications: Bachelor’s Degree or 5 years of relevant experience in customer relationship management.
The predicted salary is between 60000 - 65000 £ per year.
Job Responsibilities
- Engage with customers to identify renewal opportunities, address their specific needs, and provide advanced support.
- Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales.
- Maintain and strengthen relationships with key customers through strategic communication and exceptional service to ensure satisfaction and loyalty.
- Provide renewal sales planning and contribute to the development and execution of comprehensive sales strategies.
- Create, update, and analyze detailed reports on subscription activities, contract status, and renewal performance metrics.
- Continuously enhance knowledge about product offerings and market trends to improve renewal sales effectiveness.
- Drive the achievement of sales and renewal targets.
- Provide regular updates and insights on renewal opportunities and deliver accurate forecasts to leadership.
- Utilize and optimize all sales tools and technologies to enhance sales processes and outcomes.
Minimum Qualifications
- Bachelor’s Degree or equivalent
- 5 Years of Relevant Experience with a proven track record in managing customer relationships and achieving sales targets
Job Category Summary
- Manage renewal sales, leveraging product knowledge and sales techniques to drive revenue and growth with existing customers.
- Responsible for understanding customer needs and achieving retention targets to contribute to Clarivate's growth.
Equal Employment Opportunity
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Company Overview
Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation. Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity. For more information, please visit clarivate.com.
Renewals Account Manager - Intellectual Property employer: Clarivate Analytics
At Clarivate, we pride ourselves on being an exceptional employer, particularly for the Director of Marketing Content & Thought Leadership role in our vibrant London office. Our commitment to employee growth is evident through comprehensive benefits such as private medical insurance, generous pension contributions, and a supportive work culture that encourages collaboration across global teams. With a focus on insight-led content and strategic priorities in the Life Sciences & Healthcare sectors, we offer a dynamic environment where your expertise can truly make an impact.
