At a Glance
- Tasks: Grow relationships with major clients in Life Science & Healthcare and drive new business growth.
- Company: Join Clarivate, a leader in data and insights for the Life Sciences sector.
- Benefits: Enjoy private medical insurance, generous leave, and a vibrant work culture.
- Other info: Hybrid role with international collaboration and diverse team dynamics.
- Why this job: Make a real impact by shaping client strategies and driving transformational growth.
- Qualifications: 7+ years in sales with Global Pharma, strong relationship management skills required.
The predicted salary is between 70000 - 90000 £ per year.
We are looking for a Strategic Account Manager to join our team in London (UK) or Barcelona (Spain). As a Strategic Account Manager, you will be responsible for growing and expanding our relationships with some of our largest clients in Life Science & Healthcare. Clarivate believes that, in order to be successful, we must align ourselves to best serve the needs of the client and, as such, you will be responsible for orchestrating a team selling across our broad portfolio of SaaS products and consulting services. There will be an established book of business and strong foundational relationship base with our Enterprise clients as well as an expectation to drive significant new business growth via up‐selling and cross‐selling new subscriptions and services in line with Clarivate's Value Creation Plan.
About You – experience, education, skills, and accomplishments
- At least 7 years of relevant experience selling into Global Large Pharma Customers
- Experience orchestrating Global multi‐dimensional Client relationships in a matrix environment, demonstrating existing relationships across Technology, Data/Digital and business leaders.
- Experience of selling complex and bespoke Data, Insights and/or Consulting solutions, including advanced data integration projects, knowledge graphs and/or AI enabled use cases.
- Hands on experience in Commercial Strategy, Portfolio Strategy, Pricing and Market Access and/or HEOR
- Bachelor's Degree in Business, Science or a related field
What will you be doing in this role?
- Deliver scalable long‐term growth: Expand annual contract value (ACV) y‐o‐y, beat new business, retention & total business sales targets, uncover and exploit new revenue streams, collate, pressure test and deliver on Forecasts to the business.
- Strategic Account Development: Set a vision, build an account plan and devise a strategy for transformational growth; motivate and deploy your Global Account team to execute on this plan.
- Know your Client(s) inside/out; its strategic initiatives, exec LT, culture, key brands / pipeline assets and processes.
- Relationship Expansion: Build new, and develop existing, relationships with Sr Leaders (SVP+) at the Client; grow spend across new departments, new TA's, and new regions continuously; identify key business questions to develop new partnerships and draw on the appropriate internal resources.
- Cross‐Functional Stakeholder Management: Communicate and collaborate effectively with your team and the wider organization (e.g. Consulting, Product Management, LS‐H LT) to secure resources and advocate for your client; build strong internal networks to influence strategic direction; partner with Customer Experience, Product and Marketing teams to optimize the client journey with Clarivate.
About the Team
Clarivate's Major Customers account for approximately 35% of the total Business Unit's revenues and are all complex and multi‐dimensional relationships. This team manages our largest global customers across the Life Sciences & Healthcare segment business, handling multiple geographies. You'll be reporting to our Vice President, segment Sales (LS‐H), who is based in London, and collaborating with a team located across various international locations.
Hours of Work
This is a permanent full‐time position, hybrid going to our central office in London or Barcelona 2‐3 times per week. Travel is required.
Employee Benefits
London – UK
- Private Medical Insurance or Health Cash Plan
- Generous Pension Plan contribution rates
- Income protection insurance
- Life insurance
- Sports Club Subsidy (Company pays 50% of gym membership, or up to £500)
- Emergency Childcare or Adult care cover
- Eyecare vouchers
- From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave)
Barcelona – Spain
- Volunteering community offering paid hours of volunteering time
- Private Health and Life & Disability insurances.
- Tax‐free benefits (Ticket Restaurant scheme, kindergarten and transport cards).
- Language classes (Catalan, Spanish and English).
- Global and dynamic employee base (more than 20 nationalities).
- 30 working days holidays
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non‐discrimination in all locations.
Strategic Account Manager (Life Science & Healthcare) in London employer: Clarivate Analytics
At Clarivate, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the Life Science & Healthcare sector. With a strong commitment to employee growth, we provide extensive benefits including private medical insurance, generous pension contributions, and opportunities for volunteering, all while working in vibrant locations like London and Barcelona. Join us to be part of a diverse team that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Manager (Life Science & Healthcare) in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Clarivate Analytics.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Clarivate Analytics.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Clarivate Analytics, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Strategic Account Manager (Life Science & Healthcare) in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Clarivate Analytics.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Clarivate Analytics.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Clarivate Analytics. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Clarivate Analytics. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Clarivate Analytics
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Clarivate Analytics’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
