Digital Acquisitions Manager - Life Science & Healthcare

We are hiring for a Digital Acquisitions Manager - Life Science & Healthcare to join our Life Science Sales Team. This is an amazing opportunity to accelerate innovation for our customers and identify creative solutions to meet their Life Science needs.

The post holder will be responsible for initiating, managing and retaining relationships with Life Sciences & Healthcare Clients in their defined European regions with a key focus on the generation of net new business. The Digital Acquisitions Manager will have a comprehensive understanding of the Life Sciences business culture to drive and develop a productive sales strategy in their region. A requirement is to be competent with solution-selling principles and practices and demonstrate a high level of professionalism to both clients and work colleagues.

About You – experience, education, skills, and accomplishments

• 5 years of sales experience
• Degree (BSc.) or equivalent, in Pharmaceutical / Biotechnology related sciences, Life Sciences or Medical Sciences.
• Knowledge of the Life Sciences/pharmaceutical industry in Europe
• Knowledge of software/information solutions in the Pharmaceutical sectors
• A commercial awareness and technical appreciation of the patent and scientific information industry.
• Commercial acumen, with a proactive and creative approach to looking after the needs and concerns of customers and an understanding (or the potential to develop an understanding) of the role of customer training as an integral part of the sales process
• The ability to deal with a wide range of customers, from end users to Directors of multi-national corporations.
• Ability to communicate complex technical information to both small and large groups and to handle questions in a commercially astute and sensitive manner.

It would be great if you also have:

• Knowledge of SalesForce CRM.
• Additional European language preferred
• Develop new revenue from additional companies (New business, New companies) to achieve/exceed the territory revenue plan.
• To maintain an existing subscriber base through renewals.
• Grow revenues from within new and existing accounts.
• Effectively liaise with the customer base through office-based and face-to-face contact and proactively steer relationships towards strategic partnership status.
• Prepare an account plan for each organisation which includes an organisation profile, an analysis of revenues, relationship profiles for contacts, SWOT analysis, use of services, strategy for growth, objectives.
• Plan appropriate customer training visits and customer training events; to maximise the effectiveness of training activities and to make a significant positive contribution towards the maintenance and growth of Clarivate revenue
• Acquire detailed in-depth knowledge of the Life sciences & Healthcare product portfolio.
• Report back from customer training sessions; recording customer feedback, gathering customer intelligence, and action follow-up as required.
• Maintain and update sales progress reports and other administrative reporting mechanisms according to agreed timeframes.
• Liaise effectively with internal departments (Product Development, Sales Support and Central Marketing Department) to maximise sales opportunities and to keep up to date with existing and new Life Sciences & Healthcare services and marketing/sales campaigns.
• Organise customer visits efficiently, manage time, financial cost and territory traveling to the satisfaction of your manager.
• Maintain customer satisfaction with all Clarivate Analytics (Life Sciences & Healthcare) services and functions.

About the Team

You will be working as part of a team of Digital Account Managers, Digital Acquisition Managers, Renewal Account Managers and Customer Success Managers covering the European region within our Life Sciences and healthcare segment.

Hours of Work

This is a full-time permanent position based in London, UK and will require hybrid working in our Liverpool Street office (2-3 days per week in office, rest of week remote). This position requires weekday (Monday - Friday) attendance with some scheduling flexibility available around core working hours.

Our UK Employee Benefits include:

• Private Medical Insurance or Health Cash plan
• Generous Pension Plan contribution rates
• Income protection insurance
• Life insurance
• Sports Club Subsidy (Company pays 50% of gym membership, or up to £500)
• Emergency Childcare or Adult care cover
• Eyecare vouchers
• From 25 Days Annual Leave + 8 Bank Holidays (option to buy and sell Annual leave)

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

Clarivate is a global leader in trusted and transformative intelligence. We bring together enriched data, insights, analytics and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research and innovation.

Whether it’s providing insights to transform the water industry or accelerating the delivery of a critical vaccine, our aim is to fuel the world’s greatest breakthroughs by harnessing the power of human ingenuity.