Clarivate Analytics is seeking an experienced Customer Success Manager to join the Content Solutions team in Cambridge or London (UK). You will act as a trusted advisor to Higher Education and Academic Library customers, driving satisfaction, retention, and growth across an assigned portfolio.
The role focuses on building strong customer relationships, supporting product adoption, and collaborating with cross-functional teams to deliver an exceptional customer experience.
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Academic Library CSM — Growth & Retention (Hybrid) in Cambridge employer: Clarivate Analytics
At Clarivate, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Customer Success Managers enjoy the flexibility of a hybrid working model in vibrant locations like Cambridge and London, alongside opportunities for professional growth within a supportive team of industry experts. With a commitment to employee development and a focus on meaningful customer relationships, we empower our staff to make a real impact in the Higher Education sector.
