Out of Hours Business Travel Consultant
Out of Hours Business Travel Consultant

Out of Hours Business Travel Consultant

Manchester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Book and manage complex travel itineraries for clients using GDS systems like Galileo.
  • Company: Join Clarity Travel, a top UK Business Travel Company known for its innovative approach and exceptional service.
  • Benefits: Enjoy remote work, generous holiday entitlement, birthday off, and unlimited referral bonuses.
  • Why this job: Be part of a vibrant team in a fast-paced environment that values your growth and success.
  • Qualifications: Must have 1 year experience as a Business Travel Consultant and strong knowledge of the Galileo GDS system.
  • Other info: Flexible shift patterns available, including weekends, with opportunities for both full-time and part-time roles.

The predicted salary is between 24000 - 36000 £ per year.

Overview and what we offer:

  • Various shift patterns available between 22-37.5 hours per week
  • Role includes weekend shifts
  • Location - Remote
  • Refer a friend for £1000 bonus which is unlimited!
  • Generous holiday entitlement
  • Day off for your birthday
  • Staff Awards
  • Hotel and airline discounts
  • Employee Assistance Programme

OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!

Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Clarity we not only listen, we adapt and we deliver.

Who we are and what we do:

We’re a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge technology and exceptional customer service. Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment, we are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.

Our people are the heartbeat of our business and we invest heavily in training and development through our dedicated training academy and personal career development growth programmes.

Our values:

We’re open about our values, we live and breathe them in everything we do. They are: We listen. We adapt. We deliver.

Explore your next career:

If you’re a high performer with a passion for travel, meetings or events, and you possess outstanding customer service skills then we want to hear from you!

Your new role:

The role will form part of a highly skilled team of Business Travel Consultants located from home. You will be joining us as a Business Travel expert with strong knowledge and experience of Galileo and you will be booking Domestic & International travel requirements, arranging both routine and complex travel for air, rail, car, and hotel accommodation.

What you need to succeed:

  • You must be a clear and confident communicator with confidence in dealing with people at all levels.
  • You’ll need to possess great organization and time management skills and thrive in a fast-paced environment.
  • You will be able to own & manage your own workload and it is essential you have previous Business Travel Consultant experience, with working knowledge of airline, rail fares and ticketing.

In the role of a Business Travel Consultant, each day is engaging and full of opportunities. You’ll begin by aligning your daily objectives with our performance targets and client needs, setting the stage for a productive day ahead.

Your typical responsibilities will include:

  • Booking and managing complex travel itineraries, encompassing air, rail, car, and hotel accommodations using GDS systems such as Galileo.
  • Providing tailored travel solutions to clients, ensuring cost-effectiveness and convenience.
  • Handling client inquiries, offering expert advice, and resolving any travel-related issues swiftly.
  • Continuously updating your knowledge of fare structures, travel regulations, and destination information to offer the best service.
  • Building and maintaining strong client relationships, identifying opportunities to exceed service levels and meet performance targets.
  • Collaborating with team members to share best practices and contribute to a positive, high-achieving environment.

Please note, multiple shift opportunities available - Full and Part time also available. Please note, only applicants who meet all the essential criteria will proceed to the next stage of the selection processes.

Essential:

  • Previous 1 year working as a Business Travel Consultant at a TMC
  • Strong knowledge of Galileo GDS System
  • Excellent attention to detail, accuracy, and the ability to follow instructions.
  • Ability to consistently hit targets
  • Experience of working in a target performance environment
  • Ability to work under pressure and to tight deadlines fulfilling SLA Agreements
  • Excellent verbal and written communication skills
  • Excellent knowledge of Word and Excel – creating and maintaining documents
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Contact Detail:

Clarity Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Out of Hours Business Travel Consultant

✨Tip Number 1

Familiarise yourself with the Galileo GDS system if you haven't already. Since this role requires strong knowledge of Galileo, demonstrating your proficiency during any discussions or interviews will set you apart from other candidates.

✨Tip Number 2

Highlight your experience in managing complex travel itineraries. Be ready to share specific examples of how you've successfully handled challenging travel arrangements in the past, as this will showcase your problem-solving skills and attention to detail.

✨Tip Number 3

Emphasise your ability to work under pressure and meet tight deadlines. Prepare to discuss situations where you've thrived in a fast-paced environment, as this aligns perfectly with the company culture at Clarity Travel.

✨Tip Number 4

Showcase your customer service skills by preparing anecdotes that illustrate your ability to build and maintain strong client relationships. This is crucial for the role, so be ready to explain how you've exceeded client expectations in previous positions.

We think you need these skills to ace Out of Hours Business Travel Consultant

Galileo GDS System Proficiency
Excellent Verbal and Written Communication Skills
Attention to Detail
Time Management Skills
Organisational Skills
Ability to Work Under Pressure
Experience in a Target Performance Environment
Client Relationship Management
Problem-Solving Skills
Knowledge of Airline and Rail Fares
Travel Regulations Knowledge
Proficiency in Microsoft Word and Excel
Adaptability in a Fast-Paced Environment
Team Collaboration Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience as a Business Travel Consultant, especially your knowledge of the Galileo GDS system. Use specific examples to demonstrate your ability to manage complex travel itineraries and meet performance targets.

Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention how your skills align with Clarity Travel's values of listening, adapting, and delivering. Be sure to include any relevant achievements that showcase your ability to thrive in a fast-paced environment.

Showcase Relevant Experience: When detailing your previous roles, focus on your experience in a target performance environment. Highlight your ability to work under pressure, manage workloads, and maintain accuracy in booking travel arrangements.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role. A polished application reflects your professionalism and commitment.

How to prepare for a job interview at Clarity

✨Showcase Your Travel Knowledge

Make sure to highlight your experience with booking travel, especially using the Galileo GDS system. Be prepared to discuss specific examples of complex itineraries you've managed and how you ensured cost-effectiveness for clients.

✨Demonstrate Strong Communication Skills

As a Business Travel Consultant, clear communication is key. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively handled client inquiries or resolved issues in the past.

✨Emphasise Your Organisational Skills

In a fast-paced environment, organisation is crucial. Prepare to discuss how you manage your workload and prioritise tasks, especially when under pressure. Share any tools or methods you use to stay organised.

✨Align with Company Values

Familiarise yourself with Clarity Travel's values: 'We listen. We adapt. We deliver.' Think of examples from your previous roles that demonstrate how you embody these values, and be ready to discuss them during the interview.

Out of Hours Business Travel Consultant
Clarity
Location: Manchester
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  • Out of Hours Business Travel Consultant

    Manchester
    Full-Time
    24000 - 36000 £ / year (est.)
  • C

    Clarity

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