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- Tasks: Lead and inspire the Billing Team while ensuring accurate and timely billing operations.
- Company: Join Clarity Travel, a vibrant and inclusive company with a rewarding culture.
- Benefits: Enjoy generous holidays, birthday leave, and a ÂŁ1,000 referral bonus.
- Why this job: Make a real impact by driving improvements in billing processes and team performance.
- Qualifications: Experience in billing or finance leadership, with strong communication and problem-solving skills.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Billing Team Manager is responsible for maintaining a robust and efficient billing process, ensuring timely and accurate execution of all billing operations. This role drives continuous improvement initiatives, boosts team performance, and supports the Finance Operations Billing Team in meeting its strategic goals. The ideal candidate will serve as a central point of contact for internal stakeholders, suppliers, and clients, while cultivating a high‑performing, customer‑centric team culture.
Operational Responsibilities
- Lead, coach, and inspire the Billing Team through regular performance reviews, team meetings, and ongoing development initiatives.
- Oversee billing operations to ensure timely and accurate invoice processing, with prompt resolution of exceptions.
- Collaborate with the Head of Billing and third‑party partners to increase automation and efficiency in invoice processing.
- Partner with the MI Team to design and deliver insightful billing reports for internal stakeholders and senior management.
- Drive continuous improvement by identifying process efficiencies and enhancing the end‑to‑end billing journey.
- Build and maintain strong client relationships, resolving billing queries professionally and promptly.
- Work closely with the Product Team to escalate and resolve supplier‑related issues affecting billing.
- Develop effective partnerships with internal and external stakeholders to support seamless service delivery.
- Contribute to cross‑functional projects, offering billing expertise and operational leadership.
- Champion the company values of Listen, Adapt, Deliver in all interactions and decision‑making.
Skills and Experience
- Prior experience in a similar billing or finance operations leadership role is strongly preferred.
- Demonstrated ability to lead, mentor, and develop teams effectively.
- High attention to detail and a commitment to accuracy and quality.
- Thrives in fast‑paced, dynamic environments, with a proactive approach to problem‑solving.
- Strong communication skills, with the ability to liaise confidently across departments and with external partners.
- Proficient in Microsoft Office applications and comfortable using billing or ERP systems.
Benefits
- Refer a friend for ÂŁ1,000 bonus (unlimited).
- Generous holiday entitlement.
- Day off for your birthday.
- Staff awards.
- Hotel and airline discounts.
- Employee Assistance Programme.
Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Clarity we not only listen, we adapt and we deliver.
Job Details
- Seniority level: Mid‑Senior Level
- Employment type: Contract
- Job function: Accounting / Auditing and Finance
- Industry: Accounting
- Working hours: Monday – Friday, 37.5 hrs
- Location: Manchester
Billing Team Manager in Manchester employer: Clarity
Contact Detail:
Clarity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Team Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and billing sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since Clarity Travel values listening, adapting, and delivering, think of examples from your past experiences that showcase these traits. Show them you’re a perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your leadership style and how you’ve driven team performance in previous roles. Confidence is key when you’re aiming to land that Billing Team Manager position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that dream job!
We think you need these skills to ace Billing Team Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership experience in billing or finance operations, as this is key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Billing Team Manager role. Share specific examples of how you've led teams and improved processes in the past.
Showcase Your Communication Skills: Since strong communication is vital for this role, make sure your application demonstrates your ability to liaise with various stakeholders. Use clear and concise language throughout.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Clarity
✨Know Your Billing Basics
Make sure you brush up on your billing processes and financial operations knowledge. Understand the key metrics and challenges in billing, as well as any relevant software or ERP systems. This will show that you're not just familiar with the role but also ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you inspired your team or improved performance. This is your chance to demonstrate your ability to cultivate a high-performing, customer-centric culture.
✨Be Ready to Discuss Continuous Improvement
Think about times when you've identified inefficiencies in processes and how you addressed them. Be prepared to discuss your approach to driving continuous improvement initiatives, as this is crucial for the role. Highlight any successful projects that resulted in increased automation or efficiency.
✨Build Rapport with Interviewers
Remember, communication is key! Practice building rapport with your interviewers by being personable and engaging. Show that you can liaise confidently across departments and with external partners, as this will be essential in your role as a central point of contact.
