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- Tasks: Lead a dynamic team in managing credit control for 1,000 client accounts.
- Company: Join a global, award-winning business travel company with a vibrant culture.
- Benefits: Generous holiday, birthday off, staff awards, and hotel discounts.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Shape cash collection strategies and make a real impact in finance.
- Qualifications: 5+ years in credit control and strong people management skills.
The predicted salary is between 50000 - 60000 £ per year.
Overview and what we offer
- Mon - Friday 37.5hrs
- Location - Manchester
- Refer a friend for £1000 bonus which is unlimited!
- Generous holiday entitlement
- Day off for your birthday
- Staff Awards
- Hotel and airline discounts
- Employee Assistance Programme
OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Who we are and what we do
We're a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge technology and exceptional customer service. Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment, we are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.
Role Purpose
We’re looking for an experienced Credit Control Manager to lead our credit control function, overseeing a portfolio of c.1,000 client accounts. You’ll manage three Team Leaders, leading a team of around 20 people, and play a key strategic role within finance. Reporting to the Head of Credit Control, you’ll help shape cash collection, credit risk, and team performance at scale.
Key Areas
- Lead and develop three Team Leaders who manage a team of 22, ensuring consistent performance across the credit control function.
- Oversee credit control activity across a high-volume, high-value client portfolio, ensuring timely collections.
- Manage a diverse debt book using appropriate strategies based on risk, value, and client relationships.
- Review and manage credit limits and policies in line with business risk appetite.
- Drive cash collection strategy and DSO reduction, setting targets and tracking progress.
- Produce clear KPI and performance reporting for the Head of Credit Control.
- Build strong relationships with sales, account management, and client finance teams.
- Identify and implement process and automation improvements to increase efficiency.
- Manage credit risk and bad debt provisions through regular portfolio reviews.
- Support the development of scalable credit control policies and best practice.
People Management
- Set expectations for PDPs, appraisals, and regular 1:1s, with at least two formal reviews per year.
- Coach and support individual and team performance to maximise productivity.
- Promote a customer-focused culture with clear accountability.
- Keep teams informed through regular communication on performance and priorities.
- Act as an ambassador for our values, creating a positive and supportive team environment.
- Champion wellbeing and healthy work–life balance.
Experience
- 5+ years’ experience in credit control or accounts receivable management.
- Proven experience managing people managers.
- Strong background managing high-volume, high-value portfolios.
- Working knowledge of ERP and accounting systems (e.g. SAP, Oracle, Sage, NetSuite).
- Strong analytical, communication, and stakeholder management skills.
- Proactive, solution-focused mindset with confidence to influence.
Senior Credit Control Manager in Manchester employer: Clarity Travel
Contact Detail:
Clarity Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Control Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how you can contribute to their mission. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Mock interviews can help you refine your answers and boost your confidence. Plus, it’s a great way to get feedback on your approach!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. It’s a simple step that can set you apart from other candidates.
We think you need these skills to ace Senior Credit Control Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Control Manager role. Highlight your experience in managing teams and high-value portfolios, and don’t forget to showcase your analytical skills. We want to see how you can bring your unique flair to our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Clarity Travel. Share specific examples of how you've driven cash collection strategies or improved processes in your previous roles. We love a good story that shows your impact!
Showcase Your People Management Skills: Since this role involves leading Team Leaders, make sure to highlight your people management experience. Talk about how you've coached teams to success and fostered a positive work culture. We’re all about creating a supportive environment here at Clarity Travel!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better. Plus, you’ll be one step closer to joining our vibrant team in Manchester!
How to prepare for a job interview at Clarity Travel
✨Know Your Numbers
As a Senior Credit Control Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators (KPIs) related to cash collection and debt management. Be ready to discuss how you've improved DSO in previous roles.
✨Showcase Your Leadership Skills
You'll be managing Team Leaders and a larger team, so highlight your experience in people management. Prepare examples of how you've coached teams to success and fostered a positive work environment. This will show that you can lead effectively in a fast-paced setting.
✨Understand the Business
Familiarise yourself with Clarity Travel's business model and the importance of credit control within it. Be prepared to discuss how you can align credit strategies with their goals, especially in managing high-volume, high-value portfolios.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to manage credit risk or implement process improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.