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- Tasks: Ensure timely commission payments from suppliers and maintain strong relationships.
- Company: Clarity Travel, a vibrant and inclusive workplace in Manchester.
- Benefits: Generous holiday, birthday off, staff awards, and discounts on hotels and airlines.
- Other info: Unlimited referral bonus and excellent career growth opportunities.
- Why this job: Join a fast-paced team and make a real impact on cash flow.
- Qualifications: GCSEs in Maths and English; finance or customer service experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Overview and what we offer
- Mon - Friday 37.5hrs
- Location - Manchester
- Refer a friend for £1000 bonus which is unlimited!
- Generous holiday entitlement
- Day off for your birthday
- Staff Awards
- Hotel and airline discounts
- Employee Assistance Programme
OUR COMPANY CULTURE IS.....
Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE! Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Clarity we not only listen, we adapt and we deliver.
Purpose of Role
This role is all about ensuring the business gets paid—by securing commission payments from suppliers promptly and accurately. Acting as the key link between our company and supplier partners, you’ll manage outstanding balances, reduce aged debt, and maintain strong, trust-based relationships to keep cash flowing and the business thriving. You’ll work in a high-energy, fast-paced team environment, combining commercial awareness with persistence and diplomacy to resolve payment issues and protect revenue.
Operational Key Tasks
- Monitor and Manage Supplier Accounts: Regularly review supplier accounts to ensure commission payments are received on time and identify overdue balances.
- Chase Outstanding Commissions: Proactively contact suppliers via phone, email, or letter to follow up on overdue payments and agree on settlement plans where necessary.
- Reconcile Accounts: Investigate and resolve discrepancies in supplier accounts, ensuring accurate allocation of payments and commission statements.
- Maintain Accurate Records: Keep detailed records of all communications, payment arrangements, and account activity in the credit control system.
- Build and Maintain Strong Relationships: Develop positive working relationships with suppliers and internal teams to support effective commission recovery and resolve issues collaboratively.
Qualifications & Experience
- GCSEs (or equivalent) including Maths and English; A-levels or further education desirable
- Experience in finance, credit control, customer service, or administration
- Familiarity with accounting systems or Microsoft Excel is an advantage
Professional Skills
- Strong numeracy and attention to detail
- Confident communication skills (written and verbal)
- Ability to manage and prioritise workload effectively
- Basic understanding of financial processes and invoicing
Soft Skills & Personal Attributes
- Proactive and solution-focused mindset
- Team-oriented with a collaborative approach
- Resilient and calm under pressure
- Professional, courteous, and supplier-focused
- Organised and self-motivated with a strong work ethic
Credit Controller (Commissions Recovery) in Manchester employer: Clarity Travel
Contact Detail:
Clarity Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller (Commissions Recovery) in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Clarity Travel is all about being bright, energetic, and fast-paced, so show us your enthusiasm! Research our values and think about how you can fit into our team.
✨Tip Number 2
Practice your communication skills! As a Credit Controller, you'll need to be confident when reaching out to suppliers. Role-play with a friend or family member to get comfortable with those tricky conversations.
✨Tip Number 3
Be proactive in your follow-ups. After applying through our website, don’t just sit back—send a friendly email to check on your application status. It shows initiative and keeps you on our radar!
✨Tip Number 4
Showcase your problem-solving skills during interviews. We love candidates who can think on their feet and come up with solutions, especially when it comes to managing supplier relationships and resolving payment issues.
We think you need these skills to ace Credit Controller (Commissions Recovery) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Credit Controller role. Highlight any relevant finance or credit control experience, and don’t forget to showcase your strong numeracy and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our fast-paced environment. Mention your proactive mindset and how you’ve successfully managed supplier relationships in the past.
Show Off Your Communication Skills: Since this role involves a lot of communication with suppliers, make sure your written application reflects your confident communication skills. Keep it professional yet friendly, just like we do at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clarity Travel
✨Know Your Numbers
As a Credit Controller, you'll be dealing with finances daily. Brush up on your numeracy skills and be prepared to discuss how you've managed accounts or resolved discrepancies in the past. Show them you can handle numbers with confidence!
✨Build Rapport
This role is all about relationships, so think about how you can demonstrate your ability to build trust with suppliers. Prepare examples of how you've successfully maintained strong working relationships in previous roles, especially under pressure.
✨Be Proactive
Clarity Travel values a proactive mindset. Think of instances where you've taken the initiative to solve problems or improve processes. Be ready to share these stories to show you're solution-focused and ready to tackle challenges head-on.
✨Master the Art of Communication
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you've effectively communicated with clients or suppliers in the past, whether through phone calls, emails, or face-to-face interactions.