Overview and what we offer
- Mon - Friday 37.5hrs
- Location - Derby
- Refer a friend for £1000 bonus which is unlimited
- Generous holiday entitlement
- Day off for your birthday
- Staff Awards
- Hotel and airline discounts
- Employee Assistance Programme
- OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
- Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
- At Clarity we not only listen, we adapt and we deliver
Clarity Business Travel is a top 10 UK-based Travel Management Company, part of The Portman Travel Group, and includes Brighter Event, Elegant Resorts, If Only and Destination Sports Group.
Role Purpose
- Support end-to-end administration of new starters, including:
- Preparing and issuing contracts and offer documentation
- Coordinating onboarding and induction processes
- Ensuring all pre-employment checks and documentation are completed
- Manage leaver processes, including:
- Processing resignations and updating HR systems
- Coordinating exit documentation and final communications
- Process contractual changes, ensuring relevant documentation is issued and HR systems are updated
- Monitor probation end dates, ensuring reviews are completed, outcomes recorded, and documentation issued
- Maintain and update employee records, ensuring accuracy and compliance within HR systems
- Manage and monitor the HR shared inbox, including:
- Responding to queries in a timely and professional manner
- Escalating complex queries where required
- Ensuring all requests are logged and tracked appropriately
- Provide general HR administrative support, including:
- Document preparation and letter generation
- Electronic filing and record keeping
- Supporting HR projects and initiatives as required
- Assist with payroll administration, ensuring accurate and timely data submission
- Support reporting requirements by maintaining accurate HR data and producing basic reports where required
- Work closely with internal stakeholders to ensure HR processes are delivered consistently and efficiently
- Ensure all tasks are completed in line with agreed service levels and deadlines
Experience
- Experience in a HR or shared service environment desirable but not essential
- Experience of managing high-volume administrative tasks with strong attention to detail
- Ability to quickly learn and effectively apply new systems, processes and work flows
- Strong organisational skills with the ability to prioritise workload effectively
- Excellent written and verbal communication skills
- Experience managing shared inboxes and responding to queries professionally
- Proficient in Microsoft Office (Word, Excel, Outlook) and HR systems (desirable)
- Ability to handle sensitive and confidential information with discretion
- Strong teamwork skills with a proactive and supportive approach
- High level of accuracy and commitment to maintaining data integrity
- Assertive individual who can work productively either independently or as part of a team.
