At a Glance
- Tasks: Learn to manage travel bookings and provide top-notch customer service.
- Company: Join a global travel management company that values people and technology.
- Benefits: Enjoy incentive trips, discounts, health perks, and excellent career progression.
- Other info: Work Monday to Friday, with opportunities for growth into senior roles.
- Why this job: Kickstart your career in travel with hands-on training and real-world experience.
- Qualifications: 5 GCSEs required; strong communication and IT skills are essential.
The predicted salary is between 19000 - 19000 £ per year.
Introduction
The brighter beginnings apprentice scheme is to work in one of the Clarity branches and learn all the skills required to become a Junior Business Travel Consultant. Working through the Business Travel apprentice programme you will undertake a variety of training, assessments, coursework, assignments and educational trips.
About the Employer
Global travel management, powered by people and tech. Clarity Travel handle everything from rate negotiations to travel risk management, ensuring your corporate travel programme is expertly planned and managed, no matter where your business takes you.
What You'll Do
- Process reservations, amendments and cancellations as requested by the client in a timely and accurate manner and in accordance with the company standards and those laid out in the entire ISO procedures manuals.
- Convert general enquiries into actual bookings utilising all the tools and technology available.
- Take ownership of complex customer enquiries received in writing or over the telephone.
- Ensure the highest level of customer service is always offered to internal and external customers.
- Deal with queries from a wide range of customers.
- Responsible for delivering the most cost-effective solutions to remain competitive.
- Ensure all communication both written and verbal is professional, accurate and conducted in a timely manner.
- Accurately process data and issue invoices to ensure compliance with ISO standards.
- Support any commercial agreements which are in place.
- Log and deal with customer complaints and reduce future issues, escalating where necessary.
- Help and support the business in minimising or eradicating the harm our business operations inevitably inflicts on the environment.
Company Benefits
- Incentive trips & prizes
- High Street discounts
- Long service awards
- Free flu jabs
- Health and Wellbeing perks
- Company funded social events
- Funded courses
- Excellent progression opportunities
- Discounted staff travel
- Pension Scheme
Training
Training Outcome: Junior Business Travel Consultant > Business Travel Consultant > Senior Business Travel Consultant > Team Manager and beyond
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Attention to detail
- Customer care skills
Qualifications
Essential - GCSE - 5 x GCSEs - 4
Course Information
Course: Travel consultant (level 3)
Level: 3
Route: Sales, marketing and procurement
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday to Friday from 9:00am to 5:30pm
Expected Duration: 1 Year 3 Months
Training Provider: DAMAR LIMITED
EEO Statement
This employer is part of the Disability Confident scheme, committed to employing disabled people.
Travel Consultant Apprentice (Salary £19,000) employer: Clarity Travel Limited
Clarity Travel Limited is an exceptional employer for aspiring travel consultants, offering a comprehensive apprenticeship programme in the vibrant city of Manchester. With a strong emphasis on service excellence and employee development, you will benefit from structured training, funded courses, and clear progression opportunities, all within a supportive work culture that values accuracy and efficiency in travel solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant Apprentice (Salary £19,000)
✨Get Involved in Local Travel Events
Check out local travel fairs and tourism expos in your area—these are perfect for meeting potential employers and getting your foot in the door. Many companies like to hire apprentices directly from these events, so make sure to bring your A-game and be ready to chat about your passion for travel!
✨Leverage Your Academic Connections
If you’re studying tourism or a related course, tap into your uni's career services. They often have connections with companies looking for apprentices, plus they might host workshops or guest talks from industry professionals. These can be golden opportunities to impress potential employers.
✨Dive Into Travel Communities Online
Join online travel forums or social media groups where travel professionals hang out—think Facebook groups or LinkedIn communities. Share your insights and engage in discussions! The more visible you are, the better your chances of being noticed by companies like Clarity Travel Limited that might be on the lookout for apprentices.
✨Apply Directly Through Our Website!
Don’t forget to check out Clarity Travel Limited’s website for their apprenticeship openings. Applying directly can often set you apart from the crowd. Make your application stand out by showcasing your enthusiasm for travel and any relevant experience, even if it’s from a hobby or volunteer work!
We think you need these skills to ace Travel Consultant Apprentice (Salary £19,000)
Some tips for your application 🫡
Show Your Passion for Travel:In your cover letter, let your enthusiasm for travel and tourism shine through! Mention any dreamy destinations you've visited or unique experiences you've had. This helps us see your genuine interest in the industry and how you can bring that passion to Clarity Travel Limited.
Highlight Customer Service Skills:For travel and tourism roles, customer service is key! Be sure to include any relevant experience you have in dealing with customers, whether it’s in a previous job or through volunteer work. Emphasising your transferable skills in communication and problem-solving can set you apart from other candidates.
Tailor Your CV to the Role:When crafting your CV, make it specific to the apprenticeship role. List any relevant studies or courses related to travel, hospitality, or tourism. Include specific projects or experiences that showcase what you have learned or how you've applied those skills practically, like event planning or travel organisation.
Focus on Learning Potential:As an applicant for an apprenticeship, we want to see your eagerness to learn! In your application, mention what you hope to gain from this opportunity and how it aligns with your career goals in the travel industry. Let us know you're willing to jump in and make the most of your experience with us at Clarity Travel Limited.
How to prepare for a job interview at Clarity Travel Limited
✨Show Off Your Passion for Travel
We know you’re excited about the travel and tourism industry, so let that shine through in your interview! Prepare to share your travel experiences, favourite destinations, or any travel-related projects you've worked on. This not only shows your enthusiasm but also lets interviewers at Clarity Travel Limited know you're genuinely invested in the role of Travel Consultant Apprentice (Salary £19,000).
✨Brush Up on Travel Trends
Given this is an apprenticeship in travel and tourism, staying updated on current trends is key. Familiarise yourself with popular travel destinations, emerging tourism technologies, and sustainability practices. Being able to discuss these topics during your interview could really make you stand out to Clarity Travel Limited!
✨Prepare for Customer Service Scenarios
In the travel and tourism field, you're bound to face customer service questions during your interview. Be ready to tackle hypothetical situations, like handling a delayed flight or accommodating a difficult customer. This will demonstrate your problem-solving skills and ability to remain calm under pressure, which is essential for Travel Consultant Apprentice (Salary £19,000).
✨Flexibility is Your Best Friend
As an apprentice, you’ll want to show that you’re adaptable and eager to learn. Be open about your desire to take on various tasks, from assisting with bookings to managing social media for Clarity Travel Limited. Highlighting your willingness to tackle different aspects of the role will show how well you fit into their team!
