At a Glance
- Tasks: Support the Finance team with invoicing and learn essential billing processes.
- Company: Join Clarity Business Travel, a leading travel management company with a collaborative culture.
- Benefits: Enjoy incentive trips, discounts, health perks, and excellent progression opportunities.
- Other info: Dynamic role with training and potential for various career paths.
- Why this job: Kickstart your finance career while making a real impact in a supportive environment.
- Qualifications: GCSE English (5/C) and Maths (6/B) required; strong communication and organisation skills needed.
The predicted salary is between 18000 - 25000 £ per year.
Introduction
As a Billing Apprentice, you will support the Finance team with the accurate and timely processing of customer invoices for travel and event bookings.
This is a development role designed to help you build your knowledge of billing, finance processes, customer service and business systems.
About the Employer
Clarity Business Travel is one of the UK’s leading travel management companies, generating over £830 million in annual turnover and employing approximately 870 colleagues.
As part of the Portman Travel Group, we combine industry expertise with innovative travel solutions and outstanding customer service.
We foster a supportive, collaborative culture where people are encouraged to grow, contribute and succeed.
Our values – We Listen, We Adapt, We Deliver – are at the heart of everything we do, creating an environment where colleagues can make a real impact.
What You'll Do
You will learn how invoices are created, checked and processed, including how automated billing works and what to do when items need further review.
You will also support the team with invoice queries, supplier follow-ups, simple reconciliations and general administration.
The role is ideal for someone who is organised, keen to learn, comfortable working with numbers and interested in developing a career in finance.
You will receive training and support from experienced colleagues while contributing to a reliable and customer‑focused billing service.
- Main Responsibilities
- Support the loading and checking of invoice information for travel and event bookings.
- Help the team review billing data to make sure invoices are accurate before they are processed.
- Assist with automated billing exception queues by gathering information, checking details and escalating queries where needed.
- Monitor simple billing tasks and learn how system processes support accurate invoicing.
- Respond to basic invoice queries through Freshdesk, with guidance from more experienced team members.
- Support follow‑up activity with suppliers where invoices or information are missing.
- Help reconcile supplier invoices and corporate card information under supervision.
- Assist with processing refunds or adjustments where manual support is required.
- Support urgent payment or invoice requests by helping gather the information needed by the relevant teams.
- Work with colleagues across Finance and other departments to support accurate and timely billing.
- Maintain accurate records and update finance systems carefully and consistently.
- Demonstrate the Clarity values of ‘Listen, Adapt and Deliver’.
- Company Benefits
- Incentive trips & prizes
- High Street discounts
- Long service awards
- Free flu jabs
- Health and Wellbeing perks
- Company funded social events
- Funded courses
- Excellent progression opportunities
- Discounted staff travel
- Pension Scheme
- Training Outcome: Billing agent, Billing team manager, Various other opportunities in other roles / departments (squiggly career path)
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Attention to detail
- Customer care skills
Qualifications
- Essential - GCSE English - 5/C and above
- Essential - GCSE Maths - 6/B and above
- Course Information
Course: Accounts or finance assistant (level 2) – Level 2.
Route: Legal, finance and accounting.
Apprenticeship Level: Intermediate.
- Working Arrangements
- Working Week: Monday to Friday from 9:00am to 5:30pm
- Expected Duration: 1 Year 3 Months
- Number of Positions Available: 5
- Training Provider: DAMAR LIMITED
- Disability Confident
This employer is part of the Disability Confident scheme, committed to employing disabled people.
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Billing & Finance Apprentice — Learn Invoices & Growth in Manchester employer: Clarity Travel Limited
Clarity Travel Limited is an exceptional employer for aspiring travel consultants, offering a comprehensive apprenticeship programme in the vibrant city of Manchester. With a strong emphasis on service excellence and employee development, you will benefit from structured training, funded courses, and clear progression opportunities, all within a supportive work culture that values accuracy and efficiency in travel solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Billing & Finance Apprentice — Learn Invoices & Growth in Manchester
✨Get Involved with Campus Recruitment Events
Apprenticeships in banking and financial services often come through campus recruitment days. Keep an eye out for events hosted by your university or local banks, as these can be golden opportunities for us to meet recruiters face-to-face and make a great first impression.
✨Engage with Professional Bodies
Join organisations like the Institute of Chartered Accountants or the Chartered Institute of Banking. These memberships can provide valuable resources and networking opportunities, plus, they often have dedicated sections for apprenticeships and early-career roles that can point us in the right direction.
✨Follow the Right Companies on Social Media
Banks and financial services firms love to share their stories on social media! Follow companies like Clarity Travel Limited to keep up with their latest apprenticeship opportunities and insider news. Engaging with their posts could give us an edge when it comes to the application.
✨Utilise Your University’s Career Service
Your university's career service is a treasure trove of information for apprenticeships in banking. They often have connections to employers like Clarity Travel Limited, so don't hesitate to tap into their resources and advice!
We think you need these skills to ace Billing & Finance Apprentice — Learn Invoices & Growth in Manchester
Some tips for your application 🫡
Show Off Your Maths Skills:In the banking and financial services sector, being good with numbers is a must! Make sure to highlight any relevant maths qualifications or experience in your application, as well as any projects or coursework that demonstrate your analytical skills.
Emphasise Your Willingness to Learn:As this is an apprenticeship, companies like Clarity Travel Limited want to see your enthusiasm for the industry and your eagerness to learn. In your cover letter, chat about why you’re interested in banking and any specific areas you’re excited to explore. Show them that you’re ready to soak up knowledge like a sponge!
Highlight Relevant Experience (Even If It's Limited):Whether it's a part-time job, volunteer experience, or even a school project, mention any relevant experience related to banking or finance. This could include customer service roles or any projects where you handled budgeting. We’re all about showing how you can apply your skills, even if they’re from unconventional backgrounds.
Tailor Your CV for Impact:Make sure your CV isn’t just a list of duties. Tailor it to reflect skills that appeal to financial services, like attention to detail and communication skills. Don’t forget to keep it clear and concise, showing how you’re a perfect fit for the apprenticeship at Clarity Travel Limited!
How to prepare for a job interview at Clarity Travel Limited
✨Brush Up on Financial Principles
Since you're diving into the banking and financial sector with an apprenticeship, it’s crucial to familiarise yourself with key concepts like interest rates, investment strategies, and basic financial accounting. Make sure you can share your understanding of these principles during the interview, as they'll likely pop up in practical scenarios.
✨Be Ready for Scenario-Based Questions
In the world of banking, interviewers love to throw real-world scenarios at you. Prepare for questions that ask how you'd handle customer inquiries or solve financial challenges. Practising these types of situational responses can really showcase your problem-solving skills and customer service abilities, both of which are essential in this field.
✨Show Your Eagerness to Learn
As an apprenticeship candidate, what's going to set you apart is your motivation to learn and grow in the role. Be sure to express your excitement about entering the banking world and highlight any steps you've already taken to educate yourself, whether through courses, workshops, or relevant hobbies.
✨Prepare Your Questions About Company Culture
When interviewing with Clarity Travel Limited, don’t shy away from asking about their company culture and training programmes for apprentices. This shows that you're not only focused on the role but also interested in how you'll fit within the team, which is a major factor for your future success in the apprenticeship.
