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For Companies At a Glance
- Tasks: Engage with customers online, develop new business, and resolve queries.
- Company: Exciting and growing company with a vibrant team culture.
- Benefits: Clear commission structure, company socials, and flexible part-time hours.
- Other info: Work independently or collaboratively while achieving targets and enjoying company perks.
- Why this job: Join a dynamic team and make a real impact in business development.
- Qualifications: Telesales experience preferred, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Role and Responsibilities
- To work with customers that prefer to order via online portals and cascade providers.
- To gain and develop new business - Working with cascade providers to increase our current trading base.
- To have joint responsibility for a database of existing and target customers across our 'house' account database.
- To proâactively contact existing customers to maintain and grow the business with their accounts.
- To assist in resolving all customer queries, including complaints when required.
- To ensure all customer enquiries are managed in a professional and timely manner.
- To collaborate with various departments to seek further product information to resolve queries.
- To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient frontâline service.
- To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance.
- To complete the monthly targets set.
- To follow procedures for each task and process/request including logging, processing and progress chasing enquiries.
- To complete various department administration as required by the business.
- Responsible for our company enquiries inbox.
Person Specification
- Previous Telesales / phone experience - Preferred but not required.
- A proven KPI record, with commitment to reach targets and deadlines.
- Strong commercial awareness, sound judgement and competent in making business decisions.
- Strong computer skills with excellent verbal & written communication skills.
- Good administrative and organisational skills.
- Proâactive, hard working with a positive canâdo attitude.
- Can work on your own initiative as well as in a team.
- Confident and innovative approach to work.
- Attention to detail and high levels of accuracy in your work.
Benefits
- Clear commission structure / Incentives.
- Company socials.
- Birthday club.
- To be part of an exciting & growing company with a great team.
- Monday - Friday, flexible part-time hours for applicants.
Business Development Manager in Colchester employer: Clarity Pharma Ltd
Contact Detail:
Clarity Pharma Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Development Manager in Colchester
â¨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We all know that sometimes itâs not just what you know, but who you know that can land you that Business Development Manager role.
â¨Tip Number 2
Prepare for those interviews by researching the company and its products. We want you to show off your knowledge and passion for the industry. The more you know, the better you can engage with potential employers!
â¨Tip Number 3
Practice your pitch! Youâll need to demonstrate your ability to communicate effectively, especially in a role that involves customer interaction. We suggest rehearsing common interview questions and scenarios to boost your confidence.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Development Manager in Colchester
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the role of Business Development Manager. Highlight any relevant experience, especially in telesales or customer service, and donât forget to showcase your ability to hit KPIs and deadlines.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre the perfect fit for our team. Mention your proactive attitude and how you can contribute to growing our customer base and resolving queries efficiently.
Show Off Your Communication Skills: Since strong verbal and written communication skills are key for this role, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itâs the best way for us to receive your application and ensures you donât miss out on any important updates from our team!
How to prepare for a job interview at Clarity Pharma Ltd
â¨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the product range and industry. This will help you engage with the interviewer and demonstrate your ability to provide an efficient front-line service.
â¨Show Off Your KPI Success
Be ready to discuss your previous experiences with KPIs and how you've successfully met targets in the past. Use specific examples to illustrate your commitment to achieving results and deadlines.
â¨Demonstrate Your Communication Skills
Since strong verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. Consider preparing answers to common questions and think about how you can effectively resolve customer queries.
â¨Exude a Positive Can-Do Attitude
During the interview, let your proactive and positive attitude shine through. Employers love candidates who approach challenges with confidence and innovation, so be sure to highlight your willingness to take initiative and work collaboratively.