At a Glance
- Tasks: Join us as a Room Attendant/Supervisor, ensuring rooms are spotless and guests are happy.
- Company: Clarity Housekeeping Ltd is a growing cleaning and facilities management company across the UK.
- Benefits: Enjoy flexible hours, staff progression opportunities, and a perks scheme.
- Why this job: Be part of a supportive team that values quality and offers recognition for your hard work.
- Qualifications: A keen eye for detail and excellent customer service skills are essential; hotel experience is a plus.
- Other info: Position requires reliable commuting to Ashridge House in Berkhamsted.
*Room Attendant/Supervisor required £12.40/£13.40 per hour paid every two weeks*
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
_\\* Please ensure you have the reliability to commute to __*Ashridge House – Ashridge, Berkhamsted HP4 1NS *__for this position due to the location \\*_
*Expectations*
* Liaise with Head Housekeeper to ensure all rooms are cleaned and checked in conjunction with guest’s check-in/departures
* Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and performing other duties
* Deliver consistently high standards of cleanliness, look after guests needs and maintain a polite and courteous attitude
* Replenish linen and guest supplies
* Provide an excellent guest experience
* Reporting any defects such as faults and any areas of concern
* Work on a rota basis which will include weekends, hours subject to hotel occupancy levels.
*Experience*
* Passion for cleanliness with a keen eye for detail and high standards
* A desire to consistently deliver an excellent level of service and improve departmental performance
* You’ll have a real focus on quality standards of your own work and that of the team
* Ability to work individually and as part of a team
* Excellent customer service and communication skills
* Flexibility, reliability, and work under pressure
* Experience of working in a hotel or in a similar position would be advantageous.
*Benefits*
We want you to enjoy what you do and where you work. That’s why we’ll give you all the support you need plus the following:
* Opportunities for staff progression with qualifications available
* Flexible hours
* Perks at Work Scheme
* Auto-Enrolment into Company Pension Scheme
* 28 days annual holiday entitlement including bank holidays
* Staff Uniform
* Recognition and Awards
* Paid every 2 weeks!
*About us*
Clarity Housekeeping Ltd provides Cleaning and Facilities Management services across the United Kingdom. We employ over 2000 staff and continue to expand within our chosen sector, creating fantastic opportunities for all our workforce.
_Apply for this opportunity to join our winning team today!_
Job Types: Part-time, Permanent
Pay: £12.40-£13.40 per hour
Benefits:
* Company pension
Schedule:
* Day shift
* Flexitime
* Overtime
Ability to commute/relocate:
* Berkhamsted HP4 1NS: reliably commute or plan to relocate before starting work (required)
Experience:
* housekeeping: 1 year (preferred)
Work Location: In person
Room Attendant/Supervisor - Ashridge House employer: Clarity Housekeeping Ltd
Contact Detail:
Clarity Housekeeping Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant/Supervisor - Ashridge House
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. This will not only help you understand what is expected but also allow you to demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will show that you can maintain a polite and courteous attitude, which is crucial for this position.
✨Tip Number 3
Since the role requires commuting to Ashridge House, ensure you have a reliable transport plan in place. Mentioning your commuting strategy during the application process can demonstrate your reliability and commitment to the job.
✨Tip Number 4
Network with current or former employees of Clarity Housekeeping Ltd if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Room Attendant/Supervisor - Ashridge House
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and any previous work in a hotel environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for cleanliness and your commitment to delivering excellent service. Mention specific examples from your past experiences that demonstrate your ability to meet the expectations outlined in the job description.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements, such as reliability, flexibility, and teamwork. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Clarity Housekeeping Ltd
✨Research the Company
Before your interview, take some time to learn about Clarity Housekeeping Ltd. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in housekeeping or similar roles. Be specific about your responsibilities and achievements, especially those that demonstrate your attention to detail and commitment to cleanliness.
✨Demonstrate Customer Service Skills
Since this role involves providing an excellent guest experience, be prepared to share examples of how you've handled customer interactions in the past. Highlight your ability to remain polite and courteous, even under pressure.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.