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For Companies At a Glance
- Tasks: Hunt down and fix bugs using AI tools while ensuring product excellence.
- Company: Join Clarity, an innovative AI-first startup transforming customer feedback.
- Benefits: Enjoy remote work, generous time off, and a growth budget for professional development.
- Why this job: Make a real impact by improving user experience through bug fixes.
- Qualifications: 2-4 years in QA or support roles with coding skills and AI tool familiarity.
- Other info: Fully remote with flexible hours and opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
This isn’t traditional QA, and it isn’t a junior engineering role—it’s both, supercharged with AI. As our Product Quality Engineer, you’ll be the guardian of product excellence, hunting down bugs, understanding their impact, and fixing the majority of them yourself using AI-assisted development tools. You’ll be the person who makes sure our product feels polished and reliable.
You’ll work at the intersection of product, engineering, and customer success—deeply understanding user workflows, catching issues before they escalate, and either shipping fixes autonomously or writing crystal-clear bug reports for senior engineers when issues are complex.
What You’ll Actually Do
- 60% — Hunt, Fix & Ship (Autonomous Bug Resolution)
- Own small-to-medium bugs: Buttons not visible, weird scrolling behaviour, filters not applying, broken links, styling issues, minor validation errors—you fix these directly using AI coding tools (Cursor, Claude Code, v0, etc.)
- Read the codebase: Navigate our React, Python/FastAPI, and infrastructure code to understand where bugs originate
- Write clean fixes: Make targeted changes, test thoroughly, commit with clear descriptions, and ship via PR
- Leverage AI effectively: Use LLM-powered tools to understand unfamiliar code, generate fixes, write tests, and debug—you’re comfortable with AI as your pair programmer
- Test end-to-end: Verify fixes work across browsers, mobile, different user roles, and edge cases before merging
- 25% — Triage & Escalate (Classic QA for Complex Issues)
- Identify complexity: Recognise when a bug touches multiple systems, requires architectural changes, or is P0/P1 severity
- Write exceptional bug reports: Create detailed tickets with clear reproduction steps, expected vs. actual behaviour, screenshots/videos, user impact assessment, and initial diagnosis
- Prioritise ruthlessly: Help engineering and product understand what’s urgent vs. what can wait
- Track to resolution: Follow escalated bugs through to deployment, verify fixes, and close the loop
- 10% — Quality Systems & Prevention
- Build quality muscle memory: Document common bug patterns, create checklists for new features, suggest process improvements
- Expand test coverage: Write automated tests (unit, integration, E2E) for frequently broken areas
- Monitor production: Set up alerts for error spikes, track user-reported issues, identify quality trends
- 5% — Cross-functional Collaboration
- Partner with Customer Success: Be the first responder when customers report issues; translate vague complaints into actionable bug reports
- Work with Product: Provide feedback on new features from a quality lens during design and beta testing
- Support Engineering: Jump into Slack threads to help debug production issues or validate fixes
What Makes You a Great Fit
- Must-Haves
- 2-4 years in QA, support engineering, or junior dev roles where you got close to the code
- AI-native developer workflow: You already use Cursor, Claude Code, GitHub Copilot, or v0 regularly and know how to prompt effectively for code generation and debugging
- Light full-stack coding ability:
- Frontend: Can read and modify React/TypeScript, understand HTML/CSS, debug in browser DevTools
- Backend: Can read Python (FastAPI/Django), understand API requests, follow control flow
- You don’t need to architect systems, but you can find and fix bugs in existing code
- Debugging tenacity: You love the detective work of figuring out why something broke
- Git basics: Comfortable with branches, commits, PRs, and code review workflows
- Product intuition: You understand what makes software feel broken vs. just different; you care about user experience deeply
- Communication clarity: Can explain technical issues to non-technical teammates and vice versa
- Experience with test automation frameworks (Playwright, Cypress, pytest)
- Background in customer support or success roles with technical depth
- Exposure to cloud infrastructure (GCP/AWS), monitoring tools (Sentry, Datadog), or CI/CD pipelines
- Familiarity with SaaS analytics products, dashboards, or data visualisation
- Prior work at fast-moving startups where you wore multiple hats
What Won’t Work
- Need heavy mentorship or hand-holding on every task
- Uncomfortable with ambiguity or self-directed work
- Ego tied to writing new features vs. fixing existing ones
- Can’t pivot between "I’ll fix this" and "I need help" appropriately
Why This Role is Unique
You’re an engineer — writing code, shipping PRs, deploying to production. You’re QA — testing rigorously, thinking about edge cases, advocating for quality. You’re product-minded — understanding user workflows, prioritising impact, caring about polish. You’re AI-accelerated — using cutting-edge tools to punch above your weight technically. This is a force multiplier role. Done well, you’ll free up senior engineers to focus on architecture and features while you handle 60-70% of incoming bugs autonomously. You’ll also become one of the people who knows our product most intimately.
Growth Path
This role is a launchpad:
- Senior Product Quality Engineer: Lead quality systems, mentor others, own release quality
- Software Engineer: Build features, graduate from fixes to new capabilities
- Product Manager: Leverage deep product knowledge and user empathy
- QA Engineering Lead: Build out testing infrastructure and automation strategy
Why Join Clarity
- Fully Remote: Work from anywhere with flexible core hours
- In-Person Meetups: Regular team gatherings and monthly virtual events
- Generous Time Off: Comprehensive vacation policy
- Growth Budget: Continuous professional development support
- Equity: Meaningful stock options in a fast-growing startup
- Autonomy: Ship fixes yourself—no waiting for permission or eng time
- AI-Native: Use the latest coding AI tools; we’ll support your learning
- Impact: Every bug you fix makes our customers’ experience better immediately
About Clarity
Clarity is an AI-first startup revolutionising how companies understand customer feedback. Our platform consolidates feedback from app reviews, support chats, surveys, and social media into actionable insights. Trusted by brands like Grubhub, OpenAI, Dropbox, Uber, and Careem, we help companies turn messy customer data into clear, actionable intelligence. We’re backed by top investors including Neo, Sukna, Race Capital, Propeller, and Wamda, having raised $12M to date.
Product Quality Engineer in Bedford employer: Clarity (formerly Anecdote)
Contact Detail:
Clarity (formerly Anecdote) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Quality Engineer in Bedford
✨Tip Number 1
Get your hands dirty with the tech! Familiarise yourself with the tools mentioned in the job description, like AI coding tools and debugging frameworks. The more you know about them, the better you'll be at showcasing your skills during interviews.
✨Tip Number 2
Practice makes perfect! Try to replicate common bugs and fix them using the technologies listed. This will not only boost your confidence but also give you real examples to discuss in interviews, showing that you're proactive and ready to tackle challenges.
✨Tip Number 3
Network like a pro! Connect with current employees or alumni from the company on LinkedIn. Ask them about their experiences and any tips they might have. This can give you insider knowledge and potentially a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our team. Let’s get you that Product Quality Engineer role!
We think you need these skills to ace Product Quality Engineer in Bedford
Some tips for your application 🫡
Show Your Bug-Hunting Skills: When you write your application, make sure to highlight any experience you have with bug hunting and fixing. We want to see how you've tackled issues in the past, especially using AI tools. Don’t hold back—share specific examples!
Be Clear and Concise: Your written application should be as clear as a well-documented bug report. Use straightforward language and structure your thoughts logically. We appreciate clarity, so make it easy for us to understand your experience and skills.
Tailor Your Application: Make sure your application speaks directly to the role of Product Quality Engineer. Use keywords from the job description and relate your experiences to the responsibilities listed. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Clarity (formerly Anecdote)
✨Know Your Tools
Familiarise yourself with AI coding tools like Cursor and Claude Code before the interview. Be ready to discuss how you've used these tools in your previous roles to fix bugs or improve code quality. This will show that you're not just a user but someone who can leverage technology effectively.
✨Understand the Codebase
Brush up on your knowledge of React, Python, and FastAPI. During the interview, be prepared to talk about how you would navigate a codebase to identify and resolve bugs. This demonstrates your technical ability and shows that you can think critically about the software you’ll be working on.
✨Communicate Clearly
Practice explaining complex technical issues in simple terms. You might be asked to describe a bug you’ve encountered and how you resolved it. Being able to communicate effectively with both technical and non-technical team members is crucial for this role.
✨Show Your Detective Skills
Prepare examples of past experiences where you had to troubleshoot and resolve bugs. Highlight your debugging tenacity and how you approach problem-solving. This will illustrate your passion for quality and your ability to handle ambiguity, which is key for the Product Quality Engineer position.