At a Glance
- Tasks: Lead a dynamic team in managing credit control for high-value client accounts.
- Company: Join Clarity Travel, a top UK Business Travel Company with a vibrant culture.
- Benefits: Generous holiday, birthday off, staff awards, and discounts on hotels and airlines.
- Other info: Enjoy a supportive workplace that champions wellbeing and career growth.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 5+ years in credit control with experience managing teams and high-value portfolios.
The predicted salary is between 50000 - 60000 € per year.
Overview and What We Offer
- Mon - Friday 37.5 hrs
- Location - Manchester
- Refer a friend for £1,000 bonus (unlimited)
- Generous holiday entitlement
- Day off for your birthday
- Staff awards
- Hotel and airline discounts
- Employee Assistance Programme
OUR COMPANY CULTURE IS… Bright, Energetic, Fast Paced, Rewarding, offering a brighter future. Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment. We listen, adapt, and deliver.
Who We Are And What We Do
We’re a global, multi-award winning Business Travel Company that makes business travel straightforward. By getting our customers where they need to be for work – safely, efficiently, and cost‑effectively – we serve over 800 industry experts as a trusted provider of hassle‑free travel management programmes for progressive businesses worldwide. Clarity Business Travel is a top 10 UK‑based Travel Management Company within The Portman Travel Group, also including Brighter Event, Elegant Resorts, If Only, and Destination Sports Group.
Role Purpose
We’re looking for an experienced Credit Control Manager to lead our credit control function, overseeing a portfolio of c.1,000 client accounts. You’ll manage three Team Leaders, leading a team of around 20 people, and play a key strategic role within finance, reporting to the Head of Credit Control.
Key Areas
- Lead and develop three Team Leaders who manage a team of 22, ensuring consistent performance across the credit control function.
- Oversee credit control activity across a high-volume, high-value client portfolio, ensuring timely collections.
- Manage a diverse debt book using appropriate strategies based on risk, value, and client relationships.
- Review and manage credit limits and policies in line with business risk appetite.
- Drive cash collection strategy and DSO reduction, setting targets and tracking progress.
- Produce clear KPI and performance reporting for the Head of Credit Control.
- Build strong relationships with sales, account management and client finance teams.
- Identify and implement process and automation improvements to increase efficiency.
- Manage credit risk and bad debt provisions through regular portfolio reviews.
- Support the development of scalable credit control policies and best practice.
People Management
- Set expectations for PDPs, appraisals and regular 1:1s, with at least two formal reviews per year.
- Coach and support individual and team performance to maximise productivity.
- Promote a customer‑focused culture with clear accountability.
- Keep teams informed through regular communication on performance and priorities.
- Act as an ambassador for our values, creating a positive and supportive team environment.
- Champion wellbeing and healthy work‑life balance.
Experience
- 5+ years’ experience in credit control or accounts receivable management.
- Proven experience managing people managers.
- Strong background managing high-volume, high-value portfolios.
- Working knowledge of ERP and accounting systems (e.g., SAP, Oracle, Sage, NetSuite).
- Strong analytical, communication and stakeholder management skills.
- Proactive, solution-focused mindset with confidence to influence.
Application Notes
Please note that all applications will be reviewed after the closing date.
Senior Credit Control Manager employer: Clarity Business Travel
Clarity Travel is an exceptional employer, offering a vibrant and fast-paced work culture in Manchester that prioritises employee wellbeing and development. With generous benefits such as unlimited referral bonuses, extensive holiday entitlement, and discounts on hotels and airlines, we foster an inclusive environment where diversity is celebrated. Join us to lead a dynamic team in a rewarding role that not only enhances your career but also contributes to our mission of making business travel straightforward for clients worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Credit Control Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. Let them know you're on the lookout for a Senior Credit Control Manager role – you never know who might have the inside scoop on openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Clarity Travel is all about being bright, energetic, and rewarding, so think of examples from your experience that showcase how you embody these traits.
✨Tip Number 3
Practice your pitch! Be ready to explain how your 5+ years in credit control and people management make you the perfect fit for leading a team at Clarity Travel. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Senior Credit Control Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Credit Control Manager role. Highlight your experience in managing high-volume portfolios and leading teams, as these are key aspects of the job. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our vibrant company culture and how your proactive mindset can drive our cash collection strategy. Let us know what excites you about this opportunity!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it’s reducing DSO or implementing process improvements, we want to see how you’ve made a difference in your previous roles. Numbers speak volumes, so include them where you can!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Clarity Business Travel
✨Know Your Numbers
As a Senior Credit Control Manager, you'll need to demonstrate your understanding of financial metrics. Brush up on key performance indicators (KPIs) related to credit control, such as Days Sales Outstanding (DSO) and cash collection rates. Be ready to discuss how you've improved these metrics in previous roles.
✨Showcase Your Leadership Skills
You'll be managing Team Leaders and a larger team, so it's crucial to highlight your people management experience. Prepare examples of how you've coached teams, set performance expectations, and fostered a positive work culture. Think about specific challenges you've faced and how you overcame them.
✨Understand the Business
Familiarise yourself with Clarity Travel's business model and the travel industry. Knowing how credit control fits into their operations will help you articulate your value. Research their client base and think about how you can tailor your strategies to meet their needs.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about potential challenges in managing a diverse debt book or implementing process improvements. Prepare structured responses using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process.
