Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely collection of outstanding invoices.
- Company: Join Clarity Travel, a top UK Business Travel Company with a vibrant culture.
- Benefits: Generous holiday, birthday off, staff awards, and hotel discounts.
- Why this job: Be part of a dynamic team making business travel straightforward and hassle-free.
- Qualifications: Previous credit control experience and strong communication skills required.
- Other info: Hybrid working, unlimited referral bonuses, and excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview And What We Offer
Mon - Friday 37.5hrs
Location - Hybrid Manchester
Refer a friend for £1000 bonus which is unlimited!
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme
OUR COMPANY CULTURE IS.....
Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Clarity we not only listen, we adapt and we deliver.
Who We Are And What We Do
We’re a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting‑edge technology and exceptional customer service. Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment, we are the trusted provider of hassle‑free travel management programmes for progressive businesses and organisations everywhere.
Clarity Business Travel company and a top 10 UK-based Travel Management Company which is part of The Portman Travel Group.
Role Purpose
To ensure the effective management of customer accounts, timely collection of outstanding invoices and reduction of aged debt. This role plays a key part in maintaining cashflow and supporting the wider Finance team, requiring strong customer communication skills and previous credit control experience.
Operational - Key Tasks
- Manage a portfolio of customer accounts, ensuring timely payment of invoices.
- Proactively chase overdue debt via phone and email, maintaining clear and professional communication.
- Resolve customer queries promptly, liaising with internal teams where required.
- Monitor and reduce aged debt, escalating concerns when necessary.
- Maintain accurate records of customer interactions, disputes and payment commitments.
- Reconcile accounts, allocate payments and support month-end processes.
- Prepare reports and updates for internal stakeholders as required.
- Support continuous improvement of credit control processes.
- Communicate any risks or delays to key stakeholders promptly.
- Undertake additional duties as requested.
Compliance and Governance
- Adhere to company policies, procedures and departmental standards.
- Complete all required training and follow best practices in data security.
- Comply with GDPR, Human Rights, Health and Safety and Anti‑Bribery requirements.
- Support Environmental, Social and Governance (ESG) principles.
- Work collaboratively in line with company values (IMPACT).
Skills And Experience
- Previous experience as a Credit Controller is essential.
- Strong understanding of credit control processes and debt management.
- Excellent communication skills, both verbal and written.
- Strong attention to detail and a high level of accuracy.
- Good organisation and time‑management skills.
- Ability to build and maintain positive customer relationships.
- Confident using finance systems and Microsoft Office.
Credit Controller FTC in Manchester employer: Clarity Business Travel
Contact Detail:
Clarity Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller FTC in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Credit Controller role.
✨Tip Number 2
Prepare for the interview by researching Clarity Travel and understanding their values. We want to see how you can fit into our bright and energetic culture, so think about how your experience aligns with our mission of hassle-free travel management.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you’ll need to chase overdue debts while maintaining positive relationships. Role-play with a friend or family member to get comfortable with those tricky conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Credit Controller FTC in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control and any relevant skills that match what we're looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our company culture. Remember, we love bright and energetic individuals who can thrive in a fast-paced environment.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t hesitate to share examples of how you've effectively managed customer relationships in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be one step closer to joining our amazing team at Clarity Travel. Plus, who doesn’t love a good online application?
How to prepare for a job interview at Clarity Business Travel
✨Know Your Numbers
Before the interview, brush up on your understanding of credit control processes and debt management. Be ready to discuss specific examples from your previous experience where you successfully managed customer accounts or reduced aged debt.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare to demonstrate your ability to handle customer queries effectively. Think of scenarios where you resolved disputes or maintained professional relationships, and be ready to share those stories.
✨Be Detail-Oriented
Attention to detail is crucial in credit control. During the interview, highlight your organisational skills and how you ensure accuracy in your work. You might want to mention any systems or processes you’ve used to keep track of customer interactions and payments.
✨Embrace the Company Culture
Clarity Travel values a bright and energetic culture. Show your enthusiasm for working in a fast-paced environment by sharing examples of how you've thrived under pressure. Also, express your commitment to diversity and inclusion, aligning with their company values.