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- Tasks: Lead a dynamic team in managing credit control for 1,000 client accounts.
- Company: Join Clarity Travel, a top UK Business Travel Company with a vibrant culture.
- Benefits: Unlimited £1000 referral bonus, generous holidays, birthday off, and staff discounts.
- Why this job: Shape cash collection strategies and make a real impact in a fast-paced environment.
- Qualifications: 5+ years in credit control, strong people management, and analytical skills required.
- Other info: Enjoy a supportive culture that champions wellbeing and career growth.
The predicted salary is between 40000 - 50000 £ per year.
Refer a friend for £1000 bonus which is unlimited!
Generous holiday entitlement
Day off for your birthday
Staff Awards
Hotel and airline discounts
Employee Assistance Programme
OUR COMPANY CULTURE IS..... Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At Clarity we not only listen, we adapt and we deliver.
Overview And What We Offer:
- Mon - Friday 37.5hrs
- Location - Manchester
Who We Are And What We Do:
We’re a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge technology and exceptional customer service. Our team comprises of over 800 industry experts, delivering the right service at exactly the right moment. We are the trusted provider of hassle-free travel management programmes for progressive businesses and organisations everywhere.
Role Purpose:
We’re looking for an experienced Credit Control Manager to lead our credit control function, overseeing a portfolio of c.1,000 client accounts. You’ll manage three Team Leaders, leading a team of around 20 people, and play a key strategic role within finance. Reporting to the Head of Credit Control, you’ll help shape cash collection, credit risk, and team performance at scale.
Key Areas:
- Lead and develop three Team Leaders, ensuring consistent performance across the credit control function.
- Oversee credit control activity across a high-volume, high-value client portfolio, ensuring timely collections.
- Manage a diverse debt book using appropriate strategies based on risk, value, and client relationships.
- Review and manage credit limits and policies in line with business risk appetite.
- Drive cash collection strategy and DSO reduction, setting targets and tracking progress.
- Produce clear KPI and performance reporting for the Head of Credit Control.
- Build strong relationships with sales, account management, and client finance teams.
- Identify and implement process and automation improvements to increase efficiency.
- Manage credit risk and bad debt provisions through regular portfolio reviews.
- Support the development of scalable credit control policies and best practice.
People Management:
- Set expectations for PDPs, appraisals, and regular 1:1s, with at least two formal reviews per year.
- Coach and support individual and team performance to maximise productivity.
- Promote a customer-focused culture with clear accountability.
- Keep teams informed through regular communication on performance and priorities.
- Act as an ambassador for our values, creating a positive and supportive team environment.
- Champion wellbeing and healthy work-life balance.
Experience:
- 5+ years’ experience in credit control or accounts receivable management.
- Proven experience managing people.
- Strong background managing high-volume, high-value portfolios.
- Working knowledge of ERP and accounting systems (e.g. SAP, Oracle, Sage, NetSuite).
- Strong analytical, communication, and stakeholder management skills.
- Proactive, solution-focused mindset with confidence to influence.
Credit Control Manager in Manchester employer: Clarity Business Travel
Contact Detail:
Clarity Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Credit Control Manager role.
✨Tip Number 2
Prepare for interviews by researching Clarity Travel and understanding their culture. They’re all about being bright, energetic, and fast-paced, so show them you fit right in! Think of examples from your past that highlight your leadership and credit control skills.
✨Tip Number 3
Don’t just wait for job openings to pop up! Reach out directly to Clarity Travel through our website. Express your interest in the Credit Control Manager position and share how your experience aligns with their needs. It shows initiative!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. Plus, it shows you’re genuinely interested in joining their team.
We think you need these skills to ace Credit Control Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Manager role. Highlight your experience in managing high-volume portfolios and leading teams, as these are key aspects of the job. We want to see how your skills align with our bright and energetic culture!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Clarity Travel. Share specific examples of how you've driven cash collection strategies or improved team performance in previous roles. Let us know how you can contribute to our fast-paced environment!
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Did you reduce DSO or improve cash flow? Quantify your successes to grab our attention. We love seeing results that reflect your proactive and solution-focused mindset!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Clarity Travel!
How to prepare for a job interview at Clarity Business Travel
✨Know Your Numbers
As a Credit Control Manager, you'll be expected to handle high-value portfolios. Brush up on your financial metrics and be ready to discuss how you've successfully managed cash collections and reduced DSO in previous roles. This shows you understand the core of the job.
✨Showcase Your Leadership Skills
You'll be managing Team Leaders and a larger team, so prepare examples of how you've led teams in the past. Talk about your approach to coaching and performance management, and how you foster a positive team culture. This will demonstrate your fit for their energetic and rewarding environment.
✨Understand Their Business
Research Clarity Travel and their approach to business travel. Familiarise yourself with their services and how they integrate technology with customer service. Being able to discuss how your experience aligns with their mission will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially around credit risk and debt management. Think of specific scenarios where you've implemented process improvements or handled difficult client relationships. This will showcase your proactive mindset and ability to influence outcomes.