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For Companies At a Glance
- Tasks: Assist in managing client payments and resolving queries in a dynamic finance team.
- Company: Join Clarity Travel, a top UK Business Travel Company with a diverse and inclusive culture.
- Benefits: Enjoy generous holidays, birthday off, discounts, and a £1000 referral bonus.
- Why this job: Be part of a global team making business travel straightforward and impactful.
- Qualifications: Good Excel skills and a willingness to learn; finance experience is a plus.
- Other info: Great career growth opportunities in a supportive and collaborative environment.
The predicted salary is between 30000 - 42000 £ per year.
Benefits
- Refer a friend for £1000 bonus (unlimited)
- Generous holiday entitlement
- Day off for your birthday
- Staff awards
- Hotel and airline discounts
- Employee Assistance Programme
Overview
Mon - Friday 37.5hrs
Location - Manchester
Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a global, multi award winning Business Travel Company that makes business travel straightforward, delivering the right service at exactly the right moment. Our team comprises over 800 industry experts and we are a top 10 UK-based Travel Management Company, part of The Portman Travel Group.
What You Will Do
Credit Control is part of the wider Finance Operations Team. Our main focus is ensuring that our clients make timely payments and that the sales ledger is maintained accurately. You will provide administrative assistance to the Credit Controllers and Team Leaders.
Main Deliverables
- Setting clients up on our in‑house invoice portal system
- Uploading invoices to client portals for processing and dealing with queries
- Managing an allocated section of queries using our in‑house system, resolving root cause issues, and taking necessary action to prevent recurring issues and themes
- Investigating and resolving complex customer queries outside the in‑house system, involving liaising with internal and external stakeholders
- Sending copy invoices and statements when requested via the in‑house system or from a customer via email
- Ad‑hoc reconciliation of customer accounts as instructed by the Team Leader or customer themselves
- Downloading daily bank statements from the online banking system and updating the daily banking Excel file
- Cash posting / allocation
- Providing daily and weekly reporting on cash promised, received, allocated and unallocated
- Running the daily open transactions report
- Ad‑hoc analysis and reporting on various trends (queries, cash, corrections, payments etc.) as requested by the Head of Credit Control
- Running reports for query volumes and current custody to manage volumes and age of queries
- Assisting the Credit Controllers with debt chase where necessary
- Investigating bank payments to identify the client and chase for remittance
Essential Skills
- Good Excel skills, for example maintaining spreadsheets and updating data
- Willingness to develop new skills
- Strong communication skills, both verbal and written
- Excellent customer service skills
- Ability to learn quickly and adapt to (sometimes complex) in‑house systems
- Ability to work to deadlines and prioritise workload
- Organised with a methodical approach
- Self‑motivated, proactive with a tenacious professional approach to chasing payments
- Ability to focus on a task
- Honest and discreet attitude when dealing with company accounts
- Teamwork and communication with management
- Positive and proactive attitude
- Follow company policies and procedures
- Have some transactional finance experience (not essential)
Credit Control Administrator in Manchester employer: Clarity Business Travel
Contact Detail:
Clarity Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and travel sectors. You never know who might have a lead on a Credit Control Administrator role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Clarity Travel and understanding their values. Be ready to discuss how your skills in Excel and customer service can help them maintain their top-notch reputation.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with clients and stakeholders, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Control Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Control Administrator role. Highlight your relevant skills, especially in Excel and customer service, and don’t forget to mention any experience with finance or admin tasks.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Clarity Travel. Be sure to mention your enthusiasm for the role and how your skills align with what we’re looking for.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any examples of how you’ve effectively communicated in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Clarity Business Travel
✨Know Your Numbers
Brush up on your Excel skills before the interview. Be ready to discuss how you've used spreadsheets in previous roles, especially for tasks like cash posting or managing data. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Master the Art of Communication
Since strong communication skills are essential for this role, prepare examples of how you've successfully resolved customer queries in the past. Think about times when you had to liaise with different stakeholders and how you ensured everyone was on the same page.
✨Show Your Organisational Skills
Be ready to talk about how you prioritise your workload and manage deadlines. You might want to share a specific instance where your methodical approach helped you tackle a complex task or resolve an issue efficiently.
✨Embrace the Team Spirit
Clarity Travel values teamwork, so think of examples that highlight your ability to work collaboratively. Discuss how you’ve supported colleagues in the past, especially in high-pressure situations, to demonstrate your proactive attitude and commitment to the team.