At a Glance
- Tasks: Lead and inspire the Billing Team while ensuring accurate and timely billing operations.
- Company: Clarity Business Travel is a top UK travel management company, known for its innovative approach and exceptional service.
- Benefits: Enjoy generous holidays, birthday leave, staff awards, and discounts on hotels and airlines.
- Why this job: Join a vibrant, fast-paced culture that values diversity and offers opportunities for growth and development.
- Qualifications: Experience in billing or finance leadership, strong communication skills, and proficiency in Microsoft Office required.
- Other info: Refer a friend for a Β£1000 bonus and be part of a supportive, inclusive team.
The predicted salary is between 36000 - 60000 Β£ per year.
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Group Head of Talent Acquisition at Portman Travel Group- Clarity Business Travel / Brighter Events/ Elegant Resorts / If Only / One Global Travel /β¦
Overview and what we offer
- Mon β Friday 37.5hrs
- Location β Manchester
- Refer a friend for Β£1000 bonus which is unlimited!
- Generous holiday entitlement
- Day off for your birthday
- Staff Awards
- Hotel and airline discounts
- Employee Assistance Programme
- OUR COMPANY CULTURE ISβ¦.. Bright, Energetic, Fast Paced and Rewarding, where we PROVIDE you with the opportunity for that brighter FUTURE!
- Clarity Travel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
- At Clarity we not only listen, we adapt and we deliver
Who we are and what we do
We\βre a global, multi award winning Business Travel Company and we make business travel straightforward! By getting our customers where they need to be for work, safely, efficiently, and cost-effectively. We do this through a fusion of cutting-edge-technology and exceptional customer service.
Clarity Business Travel company and a top 10 UK-based Travel Management Company which is part of The Portman Travel Group click here to view our LinkedIn Careers Page and includes Brighter Event, Elegant Resorts, If Only and Destination Sports Group
Role Purpose
The Billing Team Manager is responsible for maintaining a robust and efficient billing process, ensuring timely and accurate execution of all billing operations. This role drives continuous improvement initiatives, boosts team performance, and supports the Finance Operations Billing Team in meeting its strategic goals. The ideal candidate will serve as a central point of contact for internal stakeholders, suppliers, and clients, while cultivating a high-performing, customer-centric team culture.
Operational
- Lead, coach, and inspire the Billing Team through regular performance reviews, team meetings, and ongoing development initiatives.
- Oversee billing operations to ensure timely and accurate invoice processing, with prompt resolution of exceptions.
- Collaborate with the Head of Billing and third-party partners to increase automation and efficiency in invoice processing.
- Partner with the MI Team to design and deliver insightful billing reports for internal stakeholders and senior management.
- Drive continuous improvement by identifying process efficiencies and enhancing the end-to-end billing journey.
- Build and maintain strong client relationships, resolving billing queries professionally and promptly.
- Work closely with the Product Team to escalate and resolve supplier-related issues affecting billing.
- Develop effective partnerships with internal and external stakeholders to support seamless service delivery.
- Contribute to cross-functional projects, offering billing expertise and operational leadership.
- Champion the company values of Listen, Adapt, Deliver in all interactions and decision-making.
Skills and Experience
- Prior experience in a similar billing or finance operations leadership role is strongly preferred.
- Demonstrated ability to lead, mentor, and develop teams effectively.
- High attention to detail and a commitment to accuracy and quality.
- Thrives in fast-paced, dynamic environments, with a proactive approach to problem-solving.
- Strong communication skills, with the ability to liaise confidently across departments and with external partners.
- Proficient in Microsoft Office applications and comfortable using billing or ERP systems.
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance
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Billing Team Lead employer: Clarity Business Travel
Contact Detail:
Clarity Business Travel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Billing Team Lead
β¨Tip Number 1
Familiarise yourself with the latest trends in billing and finance operations. Understanding current technologies and methodologies can give you an edge during discussions with the hiring team.
β¨Tip Number 2
Network with professionals in the travel and finance sectors. Engaging with others in similar roles can provide insights into the company culture and expectations, which can be beneficial during your interview.
β¨Tip Number 3
Prepare to discuss specific examples of how you've led teams and improved processes in previous roles. Highlighting your leadership skills and problem-solving abilities will resonate well with the hiring managers.
β¨Tip Number 4
Research Clarity Business Travel's values and mission. Being able to articulate how your personal values align with theirs can demonstrate your commitment to their company culture during the interview.
We think you need these skills to ace Billing Team Lead
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Billing Team Lead position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in billing or finance operations leadership. Emphasise your ability to lead teams, manage billing processes, and improve operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams or improved processes in previous roles, aligning with Clarity Business Travel's values.
Highlight Soft Skills: In your application, emphasise your strong communication skills and ability to build relationships with internal and external stakeholders. These are crucial for the Billing Team Lead role and should be clearly articulated.
How to prepare for a job interview at Clarity Business Travel
β¨Understand the Company Culture
Before your interview, take some time to research Clarity Business Travel's culture. They value a bright, energetic, and fast-paced environment. Be prepared to discuss how your personal values align with theirs and how you can contribute to their customer-centric team culture.
β¨Showcase Your Leadership Skills
As a Billing Team Lead, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully coached or mentored team members, and be ready to discuss how you would approach performance reviews and team development.
β¨Highlight Your Problem-Solving Abilities
The role requires a proactive approach to problem-solving, especially in a fast-paced environment. Think of specific instances where you've identified process inefficiencies or resolved billing queries effectively. This will show your potential employer that you can thrive under pressure.
β¨Prepare for Technical Questions
Since proficiency in billing or ERP systems is essential, brush up on your technical knowledge. Be ready to discuss your experience with Microsoft Office applications and any relevant software you've used in previous roles. This will demonstrate your readiness to handle the operational aspects of the job.