Location
London, Corsica Street
Salary
£40,167 to £46,860 per annum
Hours
36 hours per week
Contract
Fixed term contract until September 2027
Role Overview
We're looking for a Regional Operations Officer to join our Housing Services team in North London.
In this role you'll be responsible for prioritising the delivery of monthly service and improvement reports and supporting regional business planning processes to ensure Group priorities are translated into local deliverables.
Key Responsibilities
You'll be expected to analyse performance and service information and use complaint and customer feedback to identify trends and issues for improvement in liaison with the Regional Leadership Team. You'll need to be able to work effectively and develop positive relationships with the regional team at all levels and with other teams.
You will be required to utilise your research skills and experience of analysing, interpreting and translating complex information into meaningful formats with clarity and your excellent analytical and problem-solving skills will be critical in your success in this role.
Applicants must have the ability to travel across the local London region as required, to attend training, meetings or away days etc.
This is a hybrid role based at our Corsica Street office, requiring you to work in the office up to 2 days a week. You'll split your time between working from home and the office, specific days will be agreed with your line manager.
Benefits
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
Providers
At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.
Eligibility
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Closing Date
Tuesday 13th October 2026 at midnight.
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Regional Operations Officer employer: clarionhg
At Clarion Housing Group, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that empowers our Neighbourhood Response Officers to make a real difference in the community. With competitive salaries, opportunities for professional growth, and a commitment to employee well-being, our team members enjoy a fulfilling career while contributing to the safety and cleanliness of local neighbourhoods in Stevenage and beyond. Join us to be part of a dynamic organisation that values your contributions and fosters a sense of belonging.
