At a Glance
- Tasks: Manage antisocial behaviour cases and collaborate with Neighbourhood Officers for effective resolutions.
- Company: Award-winning housing organisation dedicated to community support and development.
- Benefits: Competitive salary, hybrid working, and a commitment to rewarding hard work.
- Other info: Flexible working arrangements and opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in handling antisocial behaviour cases and strong communication skills.
The predicted salary is between 21818 - 25387 £ per year.
Location: Borehamwood, Stevenage, March or Norwich - hybrid working arrangement
Salary: £21,818 - £25,387 per annum (National) / £24,054 to £28,096 per annum (Borehamwood)
Hours: 21 hours per week
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes awards 2025.
The Tenancy Specialist will provide a high level of expertise on antisocial behaviour and legal action for tenancy enforcement. You’ll be working closely with field-based Neighbourhood Officers to ensure effective investigation and management of cases and that the most appropriate, cost effective and proportionate action is taken.
We’ll look to you to manage a caseload of antisocial behaviour cases within your patch area, deciding on the most appropriate, cost effective and proportionate course of action, and ensuring the right support is in place for those affected.
Please note: tenancy fraud activity is currently under review. The role will primarily focus on antisocial behaviour, however there may be a requirement to support fraud-related work in the future.
Please review the full role profile and Behaviours & Mandatory Accountabilities OD level 6 and 7 before applying.
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Closing Date: Thursday 20th August 2026 at midnight.
This is a hybrid role, with an expectation to work from an East region Clarion office for at least one day per week. Our local offices are based in Borehamwood, Stevenage, March and Norwich. The remainder of your working time will be split between working from home, office-based working and covering your local region, depending on the needs of the role. Specific working arrangements will be agreed with your line manager.
Applicants must be able to travel across the region as required, including for resident appointments, partner meetings, court hearings and other duties associated with the role.
This post is subject to Basic Criminal Record Check Clearance.
At Clarion Housing Group, we support the responsible use of AI. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Tenancy Specialist in Borehamwood employer: clarionhg
At Clarion Housing Group, we pride ourselves on being an award-winning employer, recognised as Employer of the Year at the Housing Heroes awards 2025. Our team-oriented work culture fosters growth and development, offering flexible working options and a supportive environment for our Grounds Maintenance Operatives in South London. Join us to make a meaningful impact in the community while enjoying competitive salaries and opportunities for professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Specialist in Borehamwood
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at clarionhg.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from clarionhg!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like clarionhg, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at clarionhg or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Specialist in Borehamwood
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to clarionhg:Before hitting send, make sure to tailor your application specifically to clarionhg! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at clarionhg
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
