At a Glance
- Tasks: Deliver top-notch admin support to our Neighbourhood Team and manage customer enquiries.
- Company: Join an award-winning team at Clarion, recognised as Employer of the Year.
- Benefits: Enjoy a competitive salary, flexible hours, and great lifestyle benefits.
- Other info: Hybrid role with opportunities for training and career growth.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in customer service and strong organisational skills are essential.
The predicted salary is between 28325 - 32742 £ per year.
Location: Maidstone - County Gate - Hybrid
Salary: £28,325 - £32,742 per annum
Hours: 36 hours per week - flexible options considered
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.
You will be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team. You may be required to report any communal repairs to contractors, maintaining relevant records, liaising with contractors and raising Purchase Orders. We’ll look to you to process relevant paperwork for new lettings.
You will be required to liaise with contractors and customers alike regarding general enquiries, ensuring they are tasked to the correct team. You’ll already have previous experience in a customer-service environment and a demonstrable commitment to delivering excellent customer service. You will be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.
Salaries are just the starting point at Clarion. We reward hard work and commitment, providing benefits that support you and your lifestyle.
Closing Date: Tuesday 2nd June 2026 at midnight.
This is a hybrid role with a base location at our offices in Maidstone. Candidates will be expected to work from the office for training and meetings as required.
You must be eligible to work in the UK. Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Regional Housing Administrator in West Malling employer: Clarion
At Clarion, we pride ourselves on being an Employer of the Year, offering a supportive and flexible work environment that prioritises employee well-being and growth. As a Regional Housing Administrator in Maidstone, you will benefit from a hybrid working model, competitive salary, and a culture that values customer service excellence, ensuring you have the tools and opportunities to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Housing Administrator in West Malling
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Clarion. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for regional housing roles. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Housing Administrator in West Malling
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in customer service and administration. We want to see how your skills align with the role of Regional Housing Administrator, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, especially when it comes to your records and data analysis skills. Use bullet points if it helps make your information easier to digest!
Show Your Enthusiasm:Let your passion for delivering excellent customer service shine through in your application. We love candidates who are excited about the opportunity to join our team and contribute to our success as an Employer of the Year!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Clarion
✨Know Your Stuff
Before the interview, make sure you understand the role of a Regional Housing Administrator. Familiarise yourself with the responsibilities mentioned in the job description, like liaising with contractors and processing paperwork for new lettings. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be ready to share specific examples from your previous experience. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to providing top-notch service.
✨Be Organised and Prioritise
The job requires managing a busy workload, so it’s crucial to showcase your organisational skills. Prepare to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a simple example of a time when you successfully juggled multiple responsibilities.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about the team dynamics, the types of projects you’ll be working on, or how success is measured in the role. It shows that you’re engaged and thinking ahead about how you can contribute to the team.
