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- Tasks: Join our team to manage housing records and support customer service efforts.
- Company: We're a dedicated team focused on providing excellent administrative services in housing.
- Benefits: Enjoy flexible part-time hours and gain valuable experience in a supportive environment.
- Why this job: Make a real impact in your community while developing essential skills in administration.
- Qualifications: Previous customer service experience and strong record-keeping skills are essential.
- Other info: This is a 9-month contract position based in Maidstone.
The predicted salary is between 24000 - 36000 £ per year.
Due to an internal move, we’re seeking a part-time Regional Housing Administrator to join us on a 9 month contract in Maidstone to work alongside a team of 12 customer-focussed and efficient administrators who all provide an effective administrative service to our Neighbourhood team.
You’ll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We’ll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections.
You’ll already have previous experience in a customer service environment. You’ll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required., * admin
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housing
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customer service
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purchase orders
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housing administrator
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tenancy records
Regional Housing Administrator employer: Clarion
Contact Detail:
Clarion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing Administrator
✨Tip Number 1
Familiarize yourself with the specific housing regulations and processes relevant to the Maidstone area. This knowledge will not only help you in the role but also demonstrate your commitment and understanding during the interview.
✨Tip Number 2
Highlight your customer service experience by preparing examples of how you've effectively resolved issues or improved processes in previous roles. This will show that you can handle the demands of a customer-focused environment.
✨Tip Number 3
Brush up on your data analysis skills, as you'll need to interpret and manage various records. Being able to discuss how you've used data to make informed decisions in past positions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your organizational skills and how you prioritize tasks. Think of specific instances where you've successfully managed a busy workload, as this is crucial for the Regional Housing Administrator role.
We think you need these skills to ace Regional Housing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer service and administrative roles. Emphasize any relevant skills such as data analysis, record keeping, and your ability to manage a busy workload.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Regional Housing Administrator position. Mention specific experiences that demonstrate your ability to maintain records, liaise with contractors, and process lettings effectively.
Showcase Your Communication Skills: Since the role requires clear and concise writing, provide examples of how you've successfully communicated with customers or colleagues in the past. This could include writing reports, emails, or other documentation.
Highlight Your Organizational Skills: Discuss your experience with managing multiple tasks and prioritizing workloads. Provide examples of how you've effectively handled busy periods in previous roles, ensuring all tasks were completed accurately and on time.
How to prepare for a job interview at Clarion
✨Show Your Customer Service Skills
Since the role requires experience in a customer service environment, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Your Administrative Abilities
Highlight your organizational skills and experience with administrative tasks. Discuss how you manage records, process orders, and maintain accurate documentation, as these are key aspects of the job.
✨Familiarize Yourself with Housing Regulations
Research relevant housing regulations and safety processes, especially regarding gas safety. Being knowledgeable about these topics will show your commitment to the role and your ability to handle responsibilities effectively.
✨Prepare for Data Analysis Questions
Since the position involves analyzing data from various sources, be ready to discuss your experience with data management and how you prioritize tasks based on that information. This will demonstrate your analytical skills and ability to handle a busy workload.