At a Glance
- Tasks: Manage access and ensure security for our Over 55's Housing schemes.
- Company: Award-winning Clarion Housing Group, committed to making a difference.
- Benefits: Gain valuable experience while enjoying a supportive work environment.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Make a real impact on residents' lives in a rewarding role.
- Qualifications: Customer care skills and preferably experience in Facilities Management.
The predicted salary is between 30000 - 40000 € per year.
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.
We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.
You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.
As the first point of contact for our residents, you'll have excellent communication skills, and be capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.
You must be flexible, calm under pressure and able to deal with emergencies. You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.
This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.
Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance.
Night Housing Manager in Orpington employer: Clarion
At Clarion Housing Group, we pride ourselves on being an Employer of the Year, offering a supportive and inclusive work culture that values the contributions of every team member. As a Night Housing Manager, you'll not only have the opportunity to make a meaningful impact in the lives of our residents but also benefit from ongoing professional development and a range of employee perks. Our commitment to excellence in housing management, combined with a focus on teamwork and community, makes this an ideal place for those looking to grow their careers while making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Night Housing Manager in Orpington
✨Tip Number 1
Make sure you research the company before your interview. Knowing about their values and recent achievements, like being Employer of the Year at the Housing Heroes Awards, can really help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As the first point of contact for residents, you'll need to demonstrate how you can handle various situations calmly and effectively. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 3
Be ready to showcase your flexibility and problem-solving skills during the interview. Think of examples from your past experiences where you successfully managed emergencies or tricky situations, as this will highlight your ability to thrive under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to get all the details about the role and the benefits we offer. Plus, it shows that you're proactive and keen to be part of our team!
We think you need these skills to ace Night Housing Manager in Orpington
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what the Night Housing Manager role is all about. Check out the job description and think about how your skills match up with what we're looking for. This will help you tailor your application to show us why you're the perfect fit!
Show Off Your Skills:When you're putting together your application, don't hold back on showcasing your customer care skills and any relevant experience in Facilities Management. We want to see how you've made a difference in previous roles, so share specific examples that highlight your abilities!
Keep It Clear and Concise:We appreciate a well-structured application! Make sure your writing is clear and to the point. Use bullet points if it helps, and avoid jargon unless it's relevant. Remember, we want to get to know you, so let your personality shine through while keeping it professional.
Apply Through Our Website:Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you'll find loads of useful info about us and the benefits we offer, which can help you in your application process. So, click that 'apply' button and let's get started!
How to prepare for a job interview at Clarion
✨Know Your Stuff
Before the interview, make sure you’ve done your homework on the housing sector and the specific responsibilities of a Night Housing Manager. Familiarise yourself with common challenges faced in facilities management and think about how your experience can help tackle these issues.
✨Showcase Your Communication Skills
As the first point of contact for residents, your communication skills are key. Prepare examples of how you've effectively communicated with customers or resolved conflicts in the past. This will demonstrate your ability to handle various situations calmly and professionally.
✨Be Ready for Scenarios
Expect situational questions that assess your problem-solving abilities. Think about potential emergencies you might face in this role and how you would respond. Practising these scenarios can help you articulate your thought process during the interview.
✨Highlight Flexibility and Teamwork
Flexibility is crucial in this role, so be prepared to discuss times when you’ve adapted to changing circumstances. Also, emphasise your experience working with internal teams to deliver services, as collaboration is essential for ensuring residents enjoy their homes.
