At a Glance
- Tasks: Manage access and provide excellent customer care for residents in Over 55's Housing schemes.
- Company: Award-winning Clarion Housing Group, committed to making a difference.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for career growth and a chance to work in a dynamic team.
- Why this job: Make a real impact on residents' lives while expanding your knowledge in housing management.
- Qualifications: Good communication skills, flexibility, and preferably experience in Facilities Management.
The predicted salary is between 30000 - 40000 € per year.
Contract Type: Fixed Term Contract for 12 months
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.
We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes.
You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.
As the first point of contact for our residents, you'll have excellent communication skills, and be capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.
You must be flexible, calm under pressure and able to deal with emergencies. You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.
This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.
Closing Date: Monday 1st June 2026 at midnight.
Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance.
Housing Administrator (Fixed Term Contract) in Orpington employer: Clarion
At Clarion Housing Group, we pride ourselves on being an Employer of the Year, offering a supportive and inclusive work culture that values your contributions. As a Housing Administrator, you'll not only have the chance to make a meaningful impact in the lives of our residents but also benefit from ongoing professional development opportunities and a collaborative team environment. Located in a vibrant community, we provide a range of benefits designed to enhance your work-life balance and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Administrator (Fixed Term Contract) in Orpington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Clarion Housing Group. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer care and facilities management. Think about your past experiences and how they relate to the job – this will help you articulate your skills confidently.
✨Tip Number 3
Show off your communication skills! During the interview, be sure to demonstrate your ability to communicate clearly and effectively. Remember, as the first point of contact for residents, your communication style is key!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Housing Administrator (Fixed Term Contract) in Orpington
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see how your skills match what we're looking for, so make sure you highlight relevant experience and qualifications in your application.
Show Off Your Communication Skills:As the first point of contact for our residents, excellent communication is key! Use your application to demonstrate how you've effectively communicated in previous roles, whether it's through customer service or teamwork.
Be Specific About Your Experience:If you've got experience in Facilities Management or the housing sector, shout about it! We love to see specific examples of how you've handled similar responsibilities, especially when it comes to managing access and ensuring security.
Apply Through Our Website:Don't forget to apply through our website! It's the best way to ensure your application gets to us directly. Plus, you can find more info about us and the benefits we offer while you're there!
How to prepare for a job interview at Clarion
✨Know Your Stuff
Before the interview, make sure you’ve done your homework on the housing sector and the specific role. Familiarise yourself with common challenges faced in facilities management and think about how your experience can help tackle these issues.
✨Showcase Your Communication Skills
As the first point of contact for residents, your communication skills are key. Prepare examples of how you've effectively communicated with customers or resolved conflicts in the past. This will demonstrate your ability to handle the responsibilities of the role.
✨Stay Calm Under Pressure
Given that emergencies can arise, be ready to discuss how you’ve managed stressful situations before. Think of a time when you had to stay calm and make quick decisions, and be prepared to share that story during the interview.
✨Highlight Your IT Skills
Since good IT skills are essential for this role, be ready to talk about your experience with various systems. If you’ve used specific software related to housing or facilities management, mention it and explain how it helped you in your previous roles.
