At a Glance
- Tasks: Support residents and improve community safety in a collaborative environment.
- Company: Award-winning employer dedicated to community well-being.
- Benefits: Competitive salary, flexible hours, and supportive work culture.
- Other info: Permanent position with opportunities for personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and teamwork skills required.
The predicted salary is between 37607 - 43780 £ per year.
Location: Maidstone - County Gate - Hybrid
Salary: £37,607 - £43,780 per annum pro rata (£18,803 pro rata'd)
Hours: 18 hours per week - Monday Tuesday all day Wednesday 9-1pm
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.
We have a rare and exciting position available for a customer-focused Neighbourhood Response Officer to join us in the Kent team covering, but not limited to, the Tonbridge Malling area. You'll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered. Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented.
To find out more about the Neighbourhood Response Officer role, please click on our website to watch a video. Please review the full role profile on our website before applying.
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Neighbourhood Response Officer in Kent employer: Clarion
At Clarion, we pride ourselves on being an Employer of the Year, offering a supportive and inclusive work culture that prioritises employee well-being and growth. As a Neighbourhood Response Officer in Maidstone, you'll enjoy a hybrid working model, competitive salary, and the opportunity to make a meaningful impact in the community while collaborating with dedicated colleagues and residents. We are committed to your professional development, ensuring you have the resources and support needed to thrive in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Response Officer in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being a part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how your skills align with the Neighbourhood Response Officer role.
✨Tip Number 3
Show off your soft skills! As a Neighbourhood Response Officer, you'll be working closely with residents and external agencies. Be ready to share examples of how you've successfully communicated and collaborated in past roles.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Neighbourhood Response Officer in Kent
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you really understand what a Neighbourhood Response Officer does. Check out the role profile on our website and get a feel for the responsibilities and skills needed. This will help you tailor your application to show us you're the perfect fit!
Show Your Passion:We love seeing candidates who are genuinely excited about the role. In your application, let us know why you want to be a Neighbourhood Response Officer and how you can contribute to making our estates clean and safe. A bit of enthusiasm goes a long way!
Be Specific:When you're detailing your experience, be specific about your achievements and how they relate to the job. Use examples that highlight your customer-focused approach and any relevant work with vulnerable communities or tackling anti-social behaviour. We want to see how you can make a difference!
Check Your Application:Before hitting send, give your application a good proofread. Spelling and grammar mistakes can distract from your great qualifications. Make sure everything is clear and professional. And remember, apply through our website to ensure your application gets to us directly!
How to prepare for a job interview at Clarion
✨Know Your Community
Before the interview, take some time to research the Tonbridge Malling area. Familiarise yourself with local issues, community projects, and any recent developments. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Focus
As a Neighbourhood Response Officer, you'll be working closely with residents. Prepare examples from your past experiences where you've successfully resolved customer issues or improved community relations. Highlight your communication skills and ability to empathise with others.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as dealing with anti-social behaviour or supporting vulnerable customers. Think through potential scenarios and outline your approach, demonstrating your problem-solving skills and proactive mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, ongoing community initiatives, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
