Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Enhance lives by developing digital skills and managing community relationships.
- Company: Join an award-winning team focused on digital inclusion.
- Benefits: Competitive salary, hybrid work, and opportunities for personal growth.
- Other info: Dynamic role with a focus on collaboration and community impact.
- Why this job: Make a real difference in people's lives through digital empowerment.
- Qualifications: Experience in project management and community engagement required.
The predicted salary is between 34624 - 45307 £ per year.
Location: Hybrid/Haywards Heath, Dorking or Tonbridge
Salary: £34,624 - £45,307 per annum
Hours: 36 per week
Contract Type: Permanent
Are you passionate about enhancing people's lives by helping them to develop their digital skills and enabling them to get online for good? Working as part of an award-winning team, you'll play a vital role in delivering our national digital support and skills programme.
Your responsibilities will include:
- Managing relationships, agreements and contracts with grant funded and contracted delivery partners;
- Delivering digital guidance and device solutions to Clarion residents;
- Recruiting and managing volunteer Clarion Futures Digital Champions;
- Maintaining accurate and up to date information on our CRM, Pathway.
Through collaboration with colleagues across Clarion Futures and the Group, you'll help ensure that digitally excluded individuals and communities have the opportunity to improve their lives through digital inclusion.
To succeed in this role, you'll demonstrate experience of relationship and project management and the ability to work with a range of stakeholders to support the delivery of organisational goals. You will have experience of resident and community engagement, particularly working with individuals facing multiple barriers to getting online, seeking employment and accessing services.
Digital Support Officer employer: Clarion
Contact Detail:
Clarion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the digital support field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience in digital support and project management. This is a great way to demonstrate your capabilities beyond just a CV.
✨Tip Number 3
Prepare for interviews by researching the company and its digital initiatives. Be ready to discuss how your experience aligns with their goals, especially in enhancing digital skills for communities.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Digital Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Digital Support Officer role. Highlight your experience in managing relationships and projects, as well as any relevant community engagement work. We want to see how your skills align with our mission!
Show Your Passion: Let your enthusiasm for digital inclusion shine through! Share examples of how you've helped others develop their digital skills or overcome barriers. We love seeing candidates who are genuinely passionate about making a difference.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate applicants who can communicate effectively, just like we do in our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at StudySmarter!
How to prepare for a job interview at Clarion
✨Know Your Digital Stuff
Make sure you brush up on your digital skills and knowledge. Understand the latest trends in digital inclusion and be ready to discuss how you can help others develop their skills. This will show your passion for the role and your commitment to enhancing people's lives.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed relationships with stakeholders in the past. Think about specific situations where you’ve navigated challenges or built strong partnerships. This will demonstrate your ability to manage agreements and contracts effectively.
✨Engage with Community Experience
Be ready to talk about your experience with community engagement, especially with individuals facing barriers. Share stories that highlight your empathy and understanding of their challenges, as well as how you’ve helped them overcome these obstacles.
✨Familiarise Yourself with CRM Systems
Since maintaining accurate information on CRM systems like Pathway is part of the job, it’s a good idea to familiarise yourself with similar systems. If you have experience using any CRM tools, be prepared to discuss how you used them to improve processes or track progress.