At a Glance
- Tasks: Engage with residents to ensure safe and clean neighbourhoods while addressing tenancy issues.
- Company: Award-winning Clarion Housing Group, committed to community and employee well-being.
- Benefits: Competitive salary, flexible hours, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and ability to travel across regions.
The predicted salary is between 37607 - 43780 £ per year.
Location: Hybrid - covering Hampshire, Surrey, West Sussex & Berkshire
Salary: £37,607 - £43,780 per annum
Hours: 36 hours per week - flexible options considered
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025. Due to expansion of the team, we have 3 brand new positions available for customer-focused Neighbourhood Response Officers to join us in the team covering Hampshire, Surrey, West Sussex and Berkshire regions.
You'll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered. Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented. Working proactively to be a visible presence on our estates ensuring residents sustain successful tenancies by providing guidance, early intervention, and practical solutions to tenancy-related matters.
To find out more about the Neighbourhood Response Officer role, please click on the video available on our website to view. Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.
Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
This is a Hybrid role requiring you to be out visiting residents and working on our estates. These roles will be based at one of our three regional offices: Burns House, Hayward Heath; County Gate, Maidstone; Carlton House, Leatherhead. Regular travel to offices is expected. Applicants must be able to travel across the region as required and therefore access to a vehicle is essential.
This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Closing Date: Monday 6th July 2026 at midnight.
Neighbourhood Response Officer in Surrey employer: Clarion Housing
At Clarion Housing Group, we pride ourselves on being an Employer of the Year, offering a supportive and inclusive work culture that prioritises employee well-being and growth. As a Neighbourhood Response Officer, you'll enjoy flexible working options, competitive salaries, and the opportunity to make a meaningful impact in your community across Hampshire, Surrey, West Sussex, and Berkshire. Join us to be part of a dedicated team that values collaboration, innovation, and the development of our staff.
