At a Glance
- Tasks: Manage access and provide excellent customer care for residents in Over 55's Housing schemes.
- Company: Award-winning employer dedicated to making a difference in people's lives.
- Benefits: Flexible hours, competitive salary, and opportunities for skill development.
- Other info: Join a supportive team and enjoy a dynamic work environment.
- Why this job: Make a real impact in the community while expanding your knowledge in housing management.
- Qualifications: Good communication skills and preferably experience in Facilities Management.
The predicted salary is between 25179 - 32203 £ per year.
Location: Southampton - Milverton Court
Salary: £25,179 - £32,203 per annum pro rata
Hours: 27 hours per week - Monday - Friday - flexible options
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.
We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes. You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.
As the first point of contact for our residents, you'll have excellent communication skills, and be capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided. You must be flexible, calm under pressure and able to deal with emergencies.
You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.
This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.
Please review the full role profile on our website before applying. Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer.
Closing Date: Tuesday 11th August 2026 at midnight.
Applicants must be able to travel across the region as required, this will include to central Southampton. This post is subject to Basic Criminal Record Check Clearance.
Housing Administrator (Permanent, Part Time) in Southampton employer: Clarion Housing
As a Customer Care & Quality Team Leader at our hybrid location in Islington, London or Manchester, you will thrive in a supportive work culture that prioritises employee development and well-being. We offer competitive salaries, flexible working arrangements, and numerous opportunities for professional growth, making us an excellent employer for those seeking a meaningful career in customer service leadership.
