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- Tasks: Deliver top-notch admin support to our Neighbourhood Team and manage repairs efficiently.
- Company: Join Clarion Housing Group, awarded Employer of the Year 2025!
- Benefits: Enjoy a competitive salary, flexible hours, and great lifestyle benefits.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in customer service and strong organisational skills required.
- Other info: Hybrid working options available with excellent career growth potential.
Location: March – Beacon House / Hybrid
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Salary: £26,034 – £30,043 per annum pro rata
Hours: 36 hours per week – flexible options considered
Contract Type: Fixed term Contact ending 31st March 2026
This is a great opportunity to join our team – Employer of the Year Housing Heroes Awards 2025 a nd one of LinkedIn\’s Top Companies 2024
We\’re recruiting for Regional Housing Administrator to join our team.
You\’ll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team.
You\’ll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We\’ll look to you to process lettings and terminations maximising income collection and liaising with colleagues on inspections.
You\’ll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You\’ll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.
Salaries are just the starting point. Here at Clarion we\’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
Not sure who we are and what we do? Click \’apply\’ to visit our website where you can dive in and find out more about us and the benefits we offer.
Closing Date: Thursday 23rd October 2025 at midnight.
With hybrid working, base locations across England and flexible working arrangements this could be the opportunity you\’ve been looking for!
This is a hybrid role. Candidates will be expected to attend the office for any training and meetings as required.
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
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Regional Housing Administrator (Repairs) employer: Clarion Housing
Contact Detail:
Clarion Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing Administrator (Repairs)
✨Tip Number 1
Get to know the company! Before your interview, spend some time on their website. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the role of Regional Housing Administrator. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Be ready to share specific examples of how you've delivered excellent service in the past. This is key for the role, so make sure you highlight your ability to handle various situations effectively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the job!
We think you need these skills to ace Regional Housing Administrator (Repairs)
Some tips for your application 🫡
Read the Job Specs Carefully: Before you start your application, make sure you’ve read through the job specs thoroughly. We want to see that you understand what the role entails and how your experience aligns with it.
Show Off Your Customer Service Skills: Since this role is all about delivering excellent customer service, make sure to highlight your previous experience in a customer service environment. We love seeing examples of how you've gone above and beyond for customers!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Remember, clarity is key!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find more info about us and the benefits we offer while you’re there.
How to prepare for a job interview at Clarion Housing
✨Know the Job Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of a Regional Housing Administrator, especially around customer service and administration tasks. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on delivering excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure satisfaction, as this will demonstrate your commitment to their values.
✨Be Data Savvy
The job involves analysing data and maintaining records, so brush up on your data management skills. Think of specific instances where you’ve successfully managed data or reports in previous roles. Being able to articulate your analytical skills will set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the team, company culture, and the specifics of the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you too.