At a Glance
- Tasks: Manage properties and ensure a great experience for tenants in London.
- Company: Join Clarion Housing Group, a leader in property management.
- Benefits: Competitive salary, flexible working, and a supportive team environment.
- Other info: Diverse workplace committed to inclusion and personal growth.
- Why this job: Be part of exciting changes in residential lettings and make a real difference.
- Qualifications: Customer-focused with property management experience and strong communication skills.
The predicted salary is between 37855 - 44953 £ per year.
Location: Islington, London
Salary: London - £37,855 - £44,953 per annum pro rata / National - £34,871 - £41,408 per annum pro rata
Hours: 36 per week
Contract Type: Fixed Term Contract until 31st March 2027
We're looking for a confident customer-focused property and tenancy management specialist to join a small, busy team looking after Clarion's market, intermediate and NHS keyworker rental properties across London. You'll be working remotely in and around Clarion properties, whilst any office-based activities can be done from our Islington office.
The successful candidate will ensure we optimise the customer experience whilst making sure our schemes are safe, well-maintained spaces that tenants want to live in. The role involves all aspects of lettings, tenancy management and block management.
We're facing a period of change with the pending Renters Reform Bill and the new arrangements under the Building Safety Act, so it is an exciting time to be working in residential lettings and joining the Private Rent Team.
You'll need to be professional and compassionate, as new tenants can be facing new jobs, new homes and have sometimes arrived in England for the first time. The successful candidate will need to build effective working relationships across Clarion and with other stakeholders including NHS Trusts.
We're looking for a self-motivated independent candidate who can work on their own but is also a strong team player. You'll need to be flexible and adaptable, as a small team, we support and cover each other during leave and during peak periods of demand.
We need a good communicator who is comfortable talking to the NHS about our contract and talking to tenants in shared accommodation about the 'washing up'!
If this sounds like a match to your skillset, we look forward to hearing from you. Feel free to review the role profile and the behaviours and mandatory accountabilities for more details on our careers page. It'll give you a better idea of what we're looking for before you apply.
Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more.
This vacancy may close early without notice. Closing Date: Monday 6th July 2026 at midnight. Interviews will be held the w/c 13th July 2026.
Applicants must be able to extensively travel across regions to sites in the Portfolio. The London pay scale will only apply to people who live within the M25. If you live outside the M25, you will be based in an office location closest to your home address and offered the National Salary.
This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Portfolio Officer employer: Clarion Housing
At Clarion Housing Group, we pride ourselves on being an excellent employer that values diversity and inclusion, offering a supportive work culture where every team member can thrive. As a Portfolio Officer based in Islington, London, you'll enjoy competitive salaries, flexible working arrangements, and opportunities for professional growth while making a meaningful impact on the lives of tenants across our properties. Join us in a dynamic environment that embraces change and fosters collaboration, ensuring you feel valued and empowered in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Portfolio Officer
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Clarion Housing.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Clarion Housing? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Clarion Housing's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Portfolio Officer
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Portfolio Officer role at Clarion Housing, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Clarion Housing
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Clarion Housing operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Clarion Housing. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Clarion Housing.
