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- Tasks: Manage access and provide support to residents in Over 55's Housing schemes.
- Company: Join a dedicated team focused on enhancing the lives of older adults.
- Benefits: Enjoy a permanent role with flexible hours and a supportive work environment.
- Why this job: Make a real difference in the community while developing your customer care skills.
- Qualifications: Good customer care skills are essential; experience in housing management is a plus.
- Other info: Part-time position with a friendly team atmosphere.
The predicted salary is between 22464 - 30208 £ per year.
- Salary: £22,464 – £30,208 per annum pro rata
- Location: Tamworth – Russell House
- Hours: 25 hours per week (Monday to Friday)
- Contract Type: Permanent
We’re looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55’s Housing schemes.
You’ll be required to manage access to the building for residents, contractors and visitors, and b…
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Over 55's Housing - Complex Manager employer: Clarion Housing
Contact Detail:
Clarion Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Over 55's Housing - Complex Manager
✨Tip Number 1
Make sure to highlight your customer care experience in any conversations you have. This role is all about providing a focused management service, so showing that you understand the needs of residents will set you apart.
✨Tip Number 2
Familiarize yourself with the specific challenges faced by Over 55's Housing schemes. Being knowledgeable about these issues will demonstrate your commitment and readiness to tackle them head-on.
✨Tip Number 3
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare some thoughtful questions about the role and the organization. This shows your genuine interest and helps you stand out during any interviews or informal chats.
We think you need these skills to ace Over 55's Housing - Complex Manager
Some tips for your application 🫡
Highlight Customer Care Skills: Make sure to emphasize your customer care skills in your application. Provide specific examples of how you've successfully managed relationships with residents or clients in previous roles.
Showcase Management Experience: Detail any relevant management experience you have, particularly in housing or community services. Mention your ability to oversee operations and ensure a safe and welcoming environment for residents.
Tailor Your CV: Customize your CV to align with the job description. Focus on your experience that relates directly to managing access, coordinating with contractors, and providing support to residents.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're passionate about working in Over 55's Housing. Discuss your understanding of the needs of older residents and how you can contribute positively to their living experience.
How to prepare for a job interview at Clarion Housing
✨Showcase Your Customer Care Skills
Since the role emphasizes good customer care, be prepared to share specific examples of how you've successfully managed resident or client relationships in the past. Highlight your ability to handle difficult situations with empathy and professionalism.
✨Understand the Role's Responsibilities
Familiarize yourself with the specific duties of a Complex Manager in Over 55's Housing. Be ready to discuss how you would manage access to the building and ensure a safe and welcoming environment for residents, contractors, and visitors.
✨Demonstrate Your Management Experience
If you have previous management experience, especially in a housing or community setting, make sure to discuss it. Talk about your approach to managing teams, resolving conflicts, and ensuring that all residents feel valued and heard.
✨Ask Insightful Questions
Prepare thoughtful questions about the organization and its values, as well as the specific challenges faced by the Over 55's Housing schemes. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
