At a Glance
- Tasks: Manage complex legal disputes and negotiate fair resolutions using ADR principles.
- Company: Join Clarion Housing Group, a leader in housing solutions.
- Benefits: Competitive salary, hybrid work, and lifestyle-supporting benefits.
- Other info: Exciting career growth opportunities in a supportive environment.
- Why this job: Make a real difference in people's lives through effective dispute resolution.
- Qualifications: Experience in mediation, dispute resolution, and case management required.
The predicted salary is between 47319 - 47319 £ per year.
Location: Hybrid - Manchester or London
Salary: London - £37,854 - £47,319 per annum, pro rata National - £34,869 - £43,586 per annum, pro rata
Hours: 36 hours per week
Contract Type: Permanent
We have TWO exciting new opportunities for Alternative Dispute Officers to join our Legal Disrepair team based in Manchester or London.
Reporting to the Alternative Dispute Manager, you will be responsible for managing complex legal disrepair disputes from receipt through to resolution, applying Alternative Dispute Resolution (ADR) principles, investigation, negotiation and evidence-based decision making to achieve fair, proportionate and cost-effective outcomes.
This role supports a resolution-focused culture that improves customer experience, increases choice and delivers better outcomes for residents while minimising unnecessary escalation to formal legal proceedings.
We are looking for candidates with experience in mediation, dispute resolution, complaint handling and complex case management. Responsibilities include preparing witness statements, collating evidence, trial preparation and attending or representing the organisation at court hearings when required.
If you have experience managing legal disrepair cases, housing-related disputes and understand Alternative Dispute Resolution principles and dispute resolution models, we would like to hear from you.
Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.
Salaries are just the starting point. Here at Clarion, we are dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
This is a hybrid role with a base location at your local office. Candidates will be expected to work from the office as and when required. Applicants must be able to travel across the region as required.
This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Closing Date: Thursday 6th August 2026 at midnight. Act now - apply today! This vacancy may close early without notice.
Alternative Dispute Officer in Manchester employer: Clarion Housing
As a Customer Care & Quality Team Leader at our hybrid location in Islington, London or Manchester, you will thrive in a supportive work culture that prioritises employee development and well-being. We offer competitive salaries, flexible working arrangements, and numerous opportunities for professional growth, making us an excellent employer for those seeking a meaningful career in customer service leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Alternative Dispute Officer in Manchester
✨Get Involved in Law Societies
Join local law societies and attend their events – they're often a goldmine for networking and job opportunities in the legal field. Plus, it’s a great way to meet other budding lawyers and experienced solicitors who could provide vital insights and connections.
✨Tap into Online Legal Communities
Don’t underestimate the power of online platforms like LinkedIn and specific legal forums. Get active in discussions or share your thoughts on recent legal developments – this not only builds your visibility but also showcases your passion and knowledge in law.
✨Attend Career Fairs and Workshops
Look out for career fairs and workshops specifically focused on law. Many law firms, including Clarion Housing, will be scouting for fresh talent, so bring your A-game and don’t shy away from making a memorable impression.
✨Leverage Your University’s Career Services
If you’re still in university or have recently graduated, latch onto your career services! They often have connections with law firms looking for graduates and can guide you through the application process tailored for the legal sector.
We think you need these skills to ace Alternative Dispute Officer in Manchester
Some tips for your application 🫡
Highlight Your Legal Knowledge:When applying for a full-time role in legal services at Clarion Housing, make sure to demonstrate your understanding of key legal principles and areas of law relevant to the position. Include any specific coursework, modules, or certifications, like LPC or BPTC qualifications, that showcase your legal expertise directly on your CV.
Showcase Your Research Skills:In the legal field, strong research skills are crucial. Use your application to illustrate how you've utilised these skills in past studies or work experiences – whether that's through past internships or significant projects. Mention any legal databases or tools you’re proficient in, as this can give you an edge.
Tailor That Cover Letter!:Your cover letter is your chance to shine! Make it personal by expressing your genuine interest in Clarion Housing and the specific role of Alternative Dispute Officer. Talk about why you want to be part of their team, how your unique experiences align with their values, and why you’re passionate about the legal sector.
Stay Formal but Friendly:While we all know the legal world can be pretty formal, don’t be afraid to let a bit of personality shine through in your written application. Use a respectful tone, but feel free to inject a little warmth; this approach can help you stand out and show you're a great fit for Clarion Housing’s culture!
How to prepare for a job interview at Clarion Housing
✨Know Your Legal Principles
Brush up on foundational legal principles relevant to the specific area of law you’re applying for, whether it’s corporate, criminal, or family law. We might get asked situational questions to test your knowledge, so being articulate about key concepts will make you stand out.
✨Be Ready for Case Studies
Full-time legal roles often involve case studies during interviews. Prepare to analyse a hypothetical case and discuss your approach to it. Practising this with a peer or mentor can help us refine our reasoning and articulate a solid legal argument.
✨Show Off Your Research Skills
As legal professionals, strong research skills are a must. Have examples ready of how you've effectively used legal databases or conducted thorough legal research in your past experiences. It's a great way to demonstrate your readiness for the role at Clarion Housing.
✨Exude Professionalism and Confidence
In the legal field, professionalism is key. During the interview, we should maintain good eye contact and communicate clearly to show that we’re not just knowledgeable, but also confident. This can make a positive impression on your potential colleagues at Clarion Housing.
