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- Tasks: Manage housing services for residents aged 55 and over, ensuring their safety and comfort.
- Company: Award-winning Clarion Housing Group, committed to making a difference in people's lives.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Join a supportive team and enjoy a dynamic work environment.
- Why this job: Make a real impact in the community while developing your skills in housing management.
- Qualifications: Customer care skills, experience in facilities management, and good IT knowledge.
The predicted salary is between 25179 - 32203 £ per year.
Location: Leatherhead - Clements House
Salary: £25,179 - £32,203 per annum
Hours: 36 hours per week
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.
We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes. You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.
As the first point of contact for our residents, you'll have excellent communication skills, and be capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided. You must be flexible, calm under pressure and able to deal with emergencies.
You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.
This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.
Please review the full role profile on our website before applying. Closing Date: Wednesday 13th May 2026 at midnight. Applicants must be able to travel across the region as required. This post is subject to Basic Criminal Record Check Clearance.
Housing Manager (Permanent, Contract, Part Time) in Leatherhead employer: Clarion Housing
Contact Detail:
Clarion Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Manager (Permanent, Contract, Part Time) in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their projects and initiatives, especially those related to Over 55's Housing schemes. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Housing Manager, you'll be the first point of contact for residents. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation calmly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get all the details about the role and the benefits we offer. Plus, it shows you’re serious about joining our fantastic team at Clarion Housing Group.
We think you need these skills to ace Housing Manager (Permanent, Contract, Part Time) in Leatherhead
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Housing Manager and help you tailor your application to highlight your relevant skills and experience.
Show Off Your Customer Care Skills: Since this role is all about providing excellent service to our residents, don’t forget to showcase your customer care skills in your application. Share specific examples of how you've helped others in previous roles – it’ll really make you stand out!
Highlight Your Flexibility and Calmness: We need someone who can stay calm under pressure and handle emergencies effectively. In your application, mention any experiences where you’ve had to think on your feet or adapt quickly to changing situations. This will show us you’re the right fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s super easy to navigate, and you’ll find all the information you need about us and the benefits we offer. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Clarion Housing
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Manager inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around customer care and facilities management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As the first point of contact for residents, excellent communication is key. Prepare examples from your past experiences where you've successfully communicated with customers or resolved conflicts. This will demonstrate your ability to handle the diverse needs of residents effectively.
✨Stay Calm Under Pressure
Given the nature of the role, you might face challenging situations. Think of scenarios where you've had to remain calm and composed during emergencies or stressful times. Sharing these experiences will highlight your ability to manage pressure, which is crucial for this position.
✨Be Ready to Discuss IT Skills
Since good IT skills are essential for this role, be prepared to discuss your experience with various systems. Whether it's managing databases or using specific software related to housing management, having concrete examples ready will show that you're equipped to handle the technical aspects of the job.