At a Glance
- Tasks: Manage Over 55's Housing schemes and ensure a secure, welcoming environment for residents.
- Company: Award-winning Clarion Housing Group dedicated to making a difference.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement and community engagement.
- Why this job: Make a real impact in people's lives while developing your skills in housing management.
- Qualifications: Customer care skills, experience in facilities management, and good IT knowledge.
The predicted salary is between 25179 - 32203 £ per year.
Location: Southampton - Milverton Court
Salary: £25,179 - £32,203 per annum pro rata
Hours: 27 hours per week - Monday - Friday - flexible options
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.
We're looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55's Housing schemes. You'll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.
As the first point of contact for our residents, you'll have excellent communication skills, and be capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided. You must be flexible, calm under pressure and able to deal with emergencies.
With excellent time management skills, you'll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers. You'll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.
This is a fantastic opportunity to use your skills and experience to really make a difference to people's lives whilst expanding your skills and knowledge of the housing sector.
Closing Date: Tuesday 11th August 2026 at midnight.
Applicants must be able to travel across the region as required, this will include to central Southampton. Although based at Milverton Court, applicants may need to cover other schemes in the area and access to a vehicle is therefore essential.
This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Over 55's Housing - Complex Manager in Hampshire employer: Clarion Housing
As a Customer Care & Quality Team Leader at our hybrid location in Islington, London or Manchester, you will thrive in a supportive work culture that prioritises employee development and well-being. We offer competitive salaries, flexible working arrangements, and numerous opportunities for professional growth, making us an excellent employer for those seeking a meaningful career in customer service leadership.
