At a Glance
- Tasks: Support residents and improve community safety while collaborating with local agencies.
- Company: Award-winning Clarion Housing Group, dedicated to community and employee well-being.
- Benefits: Competitive salary, flexible hybrid work, and lifestyle-supporting benefits.
- Other info: Join a dynamic team with opportunities for growth and development.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and ability to travel across the Kent region.
The predicted salary is between 37607 - 43780 £ per year.
Location: Maidstone - County Gate - Hybrid
Salary: £37,607 - £43,780 per annum pro rata (£18,803 pro rata'd)
Hours: 18 hours per week - Monday & Tuesday all day & Wednesday 9-1pm
Contract Type: Permanent
This is a great opportunity to join our team - Employer of the Year Housing Heroes Awards 2025.
We have a rare and exciting position available for a customer-focused Neighbourhood Response Officer to join us in the Kent team covering, but not limited to, the Tonbridge & Malling area. You'll be working collaboratively with our residents and external agencies to ensure that our estates are kept clean and safe and any improvements are identified, planned and delivered. Ensuring vulnerable customers are supported and that any anti-social behaviour is addressed and prevented.
This is a hybrid role with a base location at our offices in Maidstone. Candidates will be expected to carry out shadow visits and attend the office when required as part of the training and induction process. You will also be required to attend the office at least one day per month for meetings. Applicants must be able to travel across the Kent region as required so access to own vehicle is essential. Occasional travel across the South region may be required as and when needed.
This post is subject to Basic Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Closing Date: Wednesday 17th June 2026 at midnight.
Neighbourhood Response Officer in Dartford employer: Clarion Housing
At Clarion Housing Group, we pride ourselves on being an award-winning employer, recognised as Employer of the Year at the Housing Heroes Awards 2025. Our hybrid working model in Maidstone offers flexibility, while our commitment to employee growth and a supportive work culture ensures that you can thrive in your role as a Neighbourhood Response Officer. With competitive salaries and a range of benefits tailored to enhance your lifestyle, joining our team means making a meaningful impact in the community while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Response Officer in Dartford
✨Tip Number 1
Get to know the company! Before your interview, check out Clarion's website and social media. Understanding their values and recent projects will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the Neighbourhood Response Officer role and be ready to share specific examples.
✨Tip Number 3
Dress the part! Even if it's a hybrid role, making a good first impression is key. Choose smart-casual attire that reflects your professionalism while still being comfortable for the interview.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Neighbourhood Response Officer in Dartford
Some tips for your application 🫡
Know the Role:Before you start writing, make sure you fully understand what a Neighbourhood Response Officer does. Check out the role profile on our website and get a feel for the responsibilities and skills needed. This will help you tailor your application to show us you're the perfect fit!
Show Your Passion:We love seeing candidates who are genuinely excited about the role. In your application, let us know why you're interested in working with us and how you can contribute to keeping our estates clean and safe. A bit of enthusiasm goes a long way!
Be Clear and Concise:When it comes to your written application, clarity is key. Use straightforward language and avoid jargon. Make sure your points are easy to read and get straight to the point. We appreciate applications that are well-structured and easy to follow.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can find all the info you need about us and the benefits we offer right there!
How to prepare for a job interview at Clarion Housing
✨Know Your Role
Before the interview, make sure you thoroughly understand the Neighbourhood Response Officer role. Familiarise yourself with the responsibilities, especially around customer focus and community engagement. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Experience
Prepare specific examples from your past work that highlight your skills in dealing with vulnerable customers and managing anti-social behaviour. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Research the Company
Dive into Clarion Housing Group’s values and recent initiatives. Understanding their commitment to community safety and improvement will allow you to align your answers with their mission, showing that you’re not just a fit for the role but also for the company culture.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about their approach to community engagement or how they measure success in the Neighbourhood Response Officer role. It shows your genuine interest and helps you assess if the company is the right fit for you.
