At a Glance
- Tasks: Investigate and manage complex antisocial behaviour cases while supporting victims.
- Company: Join Clarion Housing Group, the UK's largest social landlord.
- Benefits: Competitive salary, flexible working, and a commitment to your professional growth.
- Other info: Dynamic role with opportunities for career advancement and community impact.
- Why this job: Make a real difference in communities by tackling antisocial behaviour.
- Qualifications: Experience in ASB investigation and strong decision-making skills required.
Location: 1x Bristol and 1x Tamworth
Salary: £37,390 to £43,520 per annum
Hours: 36 hours per week
Contract Type: Permanent
We're seeking two Tenancy Specialists to join our team, based from either our Bristol or Tamworth office. This is a specialist role focused on antisocial behaviour (ASB), tenancy enforcement and complex tenancy management. You'll provide expert advice and case management support, working closely with Neighbourhood Officers and other colleagues to ensure that ASB cases are investigated thoroughly, managed effectively and resolved using the most appropriate, proportionate and cost-effective interventions available.
While the role title is Tenancy Specialist, this is primarily an anti-social behaviour (ASB) and tenancy enforcement role, focused on investigating, managing and resolving complex ASB cases. You'll lead on complex and high-risk ASB cases, including harassment, hate incidents, serious nuisance, criminal behaviour and other tenancy breaches. Taking a victim-centred approach, you'll be responsible for assessing risk, developing case strategies, coordinating investigations and ensuring victims and witnesses receive appropriate support throughout the process.
You'll work in partnership with a range of agencies including the Police, local authorities, support providers, solicitors, mediation services and safeguarding partners to gather evidence, share intelligence and deliver effective outcomes. This may involve attending multi-agency meetings, conducting investigative interviews, obtaining witness statements and supporting evidence gathering to inform tenancy enforcement action. The role also includes preparing legal case files and managing legal action relating to tenancy enforcement, including injunctions, possession proceedings and other tenancy-related legal matters. You'll work closely with solicitors and represent us at court, ensuring cases are progressed efficiently and to a high standard.
We're looking for someone with a strong understanding of ASB investigation and enforcement, excellent judgement, and the ability to manage a varied and demanding caseload. You'll be confident working with partners, influencing outcomes and making balanced decisions that protect communities while supporting those affected by ASB.
This role will be based at either our Bristol or Tamworth. While much of your work can be carried out flexibly, there will be a requirement to attend office locations, court hearings, partner meetings and operational activities as required. The ability and willingness to travel is therefore essential. You may also occasionally be required to work early mornings, evenings or respond at short notice to support court attendance investigations or major incidents.
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
This role is office based from either our Bristol or Tamworth office. There is currently no minimum office attendance requirement; however, you will be expected to attend the office and other locations as required. As with all hybrid working arrangements, attendance requirements may change in line with business needs. You'll split your time between working from home and the office, specific days will be agreed with your line manager.
This post is subject to Basic Criminal Record Check Clearance. Applicants must have the ability to travel across regions as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close early without notice.
About Clarion Housing Group: Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own. Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country. We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities.
Diversity and Inclusion: We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Tenancy Specialist x 2 in Tamworth employer: Clarion Housing Group
Clarion Housing Group is an excellent employer, offering a supportive work culture that values employee growth and development. Located in the vibrant Greater London House, this role not only provides competitive salaries starting at £37,796 but also a range of benefits designed to enhance your lifestyle, making it an ideal place for those seeking meaningful and rewarding employment in the legal field.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Specialist x 2 in Tamworth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Clarion Housing Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Clarion Housing Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Clarion Housing Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Clarion Housing Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Tenancy Specialist x 2 in Tamworth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Clarion Housing Group:Before hitting send, make sure to tailor your application specifically to Clarion Housing Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Clarion Housing Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
