At a Glance
- Tasks: As a Resource Planner, you'll schedule appointments and ensure smooth operations for repairs and maintenance.
- Company: Join Clarion Housing Group, a supportive team making a real difference in people's lives.
- Benefits: Enjoy hybrid working, competitive salary, and a friendly work environment.
- Other info: Monthly travel to Stevenage for meetings and initial training required.
- Why this job: This role offers problem-solving opportunities and the chance to impact customer satisfaction positively.
- Qualifications: Experience with scheduling software and strong communication skills are essential; previous maintenance experience is a plus.
The predicted salary is between 32709 - 37909 € per year.
Location: Hybrid/Kings Court, Stevenage
Salary: £32,709 - £37,909 per annum
Hours: 39 per week
Contract Type: Permanent
Are you super organised, calm under pressure, and great with people? We're looking for a Resource Plannerto join our friendly team in Stevenage! If you love problem-solving and keeping things running smoothly behind the scenes, this could be the perfect role for you.
What's the job all about?
As our new Resource Planner, you'll play a key part in making sure our repairs and maintenance service runs like clockwork. You'll be booking appointments for residents, keeping an eye on progress, and making sure our operatives are in the right place at the right time.
From tracking repairs to managing time off and training in our team's calendars, your sharp scheduling skills will help us deliver a first-class service that puts our customers first.
Day-to-day, you'll be:
- Booking in repair appointments and checking everything stays on track
- Making sure operatives are fully booked and working efficiently
- Following up on emergencies and missed jobs
- Keeping diaries up to date with holidays, training, and any follow-on work
- Checking daily progress to make sure all jobs are completed on time
You’ll ideally have experience using scheduling software in a busy, customer‑focused environment, and bonus points if you’ve worked in repairs or maintenance before. Most importantly, you’re a great communicator, a team player, and someone who loves getting things organised and done right.
If you’re ready to join a supportive team where your work makes a real difference to people’s lives, we’d love to hear from you!
As you can imagine, the full job description includes lots more detail, so please check it out before applying.
Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle – dive in and find out more.
Closing Date: Tuesday 31st March 2026 at midnight.
At Clarion Housing Group, we support the responsible use of AI.
This is a hybrid role with a base location at our offices in Stevenage. You need to be prepared to travel to Stevenage once a month for a team meeting and for 1‑2 weeks initially for training.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This vacancy may close early without notice.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Resource Planner in Stevenage employer: Clarion Housing Group
At Clarion Housing Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and communication. As a Resource Planner in our Stevenage office, you'll enjoy a hybrid working model, competitive salary, and opportunities for professional growth, all while making a meaningful impact on the lives of our residents. Join us to be part of a dedicated team where your organisational skills will shine and contribute to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Planner in Stevenage
✨Tip Number 1
Familiarise yourself with scheduling software commonly used in resource planning. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, as this role requires you to liaise with various teams and residents. Practising clear and concise communication can help you stand out during the interview process.
✨Tip Number 3
Prepare examples of how you've successfully managed schedules or resolved conflicts in previous roles. This will showcase your problem-solving abilities and organisational skills, which are crucial for a Resource Planner.
✨Tip Number 4
Research Clarion Housing Group and their values. Understanding their mission and how they operate will allow you to tailor your responses in the interview, demonstrating your genuine interest in the company and the role.
We think you need these skills to ace Resource Planner in Stevenage
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and required skills for the Resource Planner position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience you have with scheduling software or in a customer-focused environment. Provide specific examples of how you've successfully managed resources or organised tasks in the past.
Showcase Your Communication Skills:As a Resource Planner, strong communication is essential. Use your application to demonstrate your ability to communicate effectively, both in writing and verbally. Mention any relevant experiences where you successfully collaborated with teams or resolved issues.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Resource Planner.
How to prepare for a job interview at Clarion Housing Group
✨Showcase Your Organisational Skills
As a Resource Planner, your ability to stay organised is crucial. Prepare examples from your past experiences where you successfully managed schedules or coordinated multiple tasks simultaneously. This will demonstrate your capability to handle the demands of the role.
✨Familiarise Yourself with Scheduling Software
Since experience with scheduling software is a plus, make sure to research and understand the tools commonly used in resource planning. If possible, mention any specific software you have used in previous roles, as this can give you an edge during the interview.
✨Emphasise Your Communication Skills
Being a great communicator is key for this role. Prepare to discuss how you've effectively communicated with team members and customers in the past. Highlight any situations where your communication skills helped resolve issues or improve efficiency.
✨Demonstrate Problem-Solving Abilities
The job involves problem-solving, especially when it comes to booking appointments and managing emergencies. Think of examples where you faced challenges in scheduling or resource allocation and how you overcame them. This will show your potential employer that you can think on your feet.
