At a Glance
- Tasks: Manage access, ensure security, and provide top-notch customer care in a vibrant community.
- Company: Join Clarion Housing Group, a leader in Over 55's housing.
- Benefits: Enjoy a competitive salary and a permanent position with job security.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Make a difference in the lives of residents while developing your management skills.
- Qualifications: Strong communication and time management skills; facilities management experience preferred.
The predicted salary is between 27706 - 35836 € per year.
Clarion Housing Group is seeking a Facilities Management professional for their Over 55's Housing schemes in Orpington. The role involves managing access to the building, providing excellent customer care, and ensuring the security of communal areas.
Ideal candidates will possess strong communication and time management skills, with a background in facilities management being preferred.
This permanent position offers a salary between £27,706 - £35,836 per annum and is based at Tidebrook Court. The closing date for applications is Thursday 21st May 2026.
Resident Services Manager - 18hrs - Over 55 Housing employer: Clarion Housing Group
At Clarion Housing Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that values collaboration and community. Our commitment to employee growth is evident through ongoing training opportunities and a focus on career development, making this role at Tidebrook Court not just a job, but a pathway to meaningful impact in the lives of our residents. Join us in creating a safe and welcoming environment for the Over 55 community in Orpington, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Resident Services Manager - 18hrs - Over 55 Housing
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those connected to Clarion Housing Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer care and security management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use clear examples from your past experiences that highlight how you've successfully managed access and ensured safety in communal areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Services Manager - 18hrs - Over 55 Housing
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in facilities management and customer care. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Over 55's Housing and how your background makes you the perfect fit for our team at Clarion Housing Group.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Clarion Housing Group
✨Know Your Stuff
Make sure you understand the role of a Resident Services Manager and what it entails. Familiarise yourself with Clarion Housing Group's values and their approach to facilities management, especially in Over 55's housing. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples from your past experiences where you've excelled in customer care or resolved conflicts. Practise articulating these scenarios clearly, as they’ll demonstrate your ability to connect with residents and manage their needs effectively.
✨Time Management is Key
Prepare to discuss how you prioritise tasks and manage your time, especially in a facilities management context. Have specific examples ready that highlight your organisational skills and how you’ve successfully handled multiple responsibilities in previous roles.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics at Tidebrook Court or how success is measured in this role. This not only shows your interest but also helps you gauge if the position is the right fit for you.
