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- Tasks: Lead resident involvement activities and promote engagement across North London.
- Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
- Benefits: Competitive salary, flexible working, and a supportive work environment.
- Why this job: Make a real difference by amplifying residents' voices in decision-making.
- Qualifications: Experience in community development or housing and strong communication skills.
- Other info: Hybrid role with opportunities for career growth and innovation.
The predicted salary is between 38169 - 44515 £ per year.
Location: London – Corsica Street / Wrights Road
Salary: £38,169 to £44,515 per annum
Hours: 36 hours per week
Contract Type: Permanent
We’re currently recruiting for a Resident Involvement Officer which is a hybrid role covering the North London region. You must have the ability to travel across the region to deliver and support resident involvement activities on a regular basis.
Working as part of the Resident Involvement team, you’ll lead at a regional level on the promotion of the Resident Involvement (RI) strategy and support residents to engage in Clarion's involvement ‘offer’ and supporting menu of opportunities. You’ll be required to evidence, co-ordinate, facilitate and deliver exceptional RI activities for the region and nationally including support of resident-led scrutiny of services. You’ll act as a consultant to teams in how RI is delivered at a local level to include training and motivating teams where necessary. Carrying out consultations with residents, reporting on engagement, resident feedback and outcomes in line with regulation.
To be successful in the role, you’ll have excellent communication skills, strong report writing skills, be able to work independently in a fast-paced environment and the ability to prioritise and manage competing demands. You can also demonstrate forward thinking and innovation to engage residents and drive service improvement.
We’re seeking someone who is confident, highly motivated, has a positive mindset and can take the lead on engagement and joint working with regional and other customer-focused teams to enable engagement of residents, ensuring the residents' voice is at the heart of our decision-making.
Ideally, you’ll have experience in Resident Involvement, Community Development or Housing along with project management experience. You’ll be able to work flexible hours on occasions and to attend evening meetings or weekend events.
If this sounds like an opportunity for you then please review the full role profile before applying. Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.
Closing Date: Thursday 29th January 2026 at midnight.
This is a hybrid role with a base location at either our London Corsica Street or Wrights Road office. Applicants must be able to travel across the region as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Resident Involvement Officer employer: Clarion Housing Group
Contact Detail:
Clarion Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Involvement Officer
✨Tip Number 1
Get to know the company! Research Clarion Housing Group and their Resident Involvement strategy. This will help you tailor your conversations and show that you're genuinely interested in their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to resident involvement and community engagement. We recommend using the STAR method to structure your answers – it’ll help you shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Resident Involvement Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resident Involvement Officer role. Highlight your relevant experience in resident involvement, community development, or housing, and show us how you can bring value to our team.
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate your writing skills. Be clear, concise, and engaging – we want to see how you can effectively convey your ideas and connect with residents.
Highlight Your Project Management Experience: If you've got project management experience, make it shine! Tell us about specific projects you've led or contributed to, especially those that involved resident engagement or service improvement. We love seeing how you can drive initiatives forward.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Clarion Housing Group
✨Know Your Resident Involvement
Make sure you understand the key aspects of resident involvement and how it impacts the community. Familiarise yourself with Clarion's RI strategy and think about how you can contribute to it. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Communication Skills
As a Resident Involvement Officer, communication is key. Prepare examples of how you've successfully engaged with residents or stakeholders in the past. Be ready to discuss your approach to facilitating discussions and gathering feedback, as this will demonstrate your ability to connect with people.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage competing demands. Think of situations where you've had to prioritise tasks or handle difficult conversations, and be prepared to explain your thought process and outcomes.
✨Demonstrate Your Project Management Experience
Highlight any relevant project management experience you have, especially in community development or housing. Be specific about the projects you've led, the challenges you faced, and how you ensured successful outcomes. This will show that you can handle the responsibilities of the role effectively.
