At a Glance
- Tasks: Deliver top-notch admin support to our Neighbourhood Team and manage customer-focused services.
- Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
- Benefits: Enjoy competitive salary, hybrid work options, and lifestyle-supporting benefits.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in customer service and strong organisational skills required.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 28544 - 33022 £ per year.
We’re recruiting for Regional Housing Administrators to join our teams in North London. You’ll be responsible for delivering a highly customer-focused, effective and efficient regional administration service to our Neighbourhood Team.
You’ll be required to report any communal repairs to contractors, maintaining relevant records, and action gas safety processes, liaising with contractors and raising Purchase Orders. We’ll look to you to maintain garage tenancy records, process lettings and terminations maximising income collection and liaising with colleagues on inspections.
You’ll already have previous experience in a customer service environment and a demonstrable commitment to delivering excellent customer service. You’ll be able to write clear, accurate and concise records, often analysing data from a variety of sources and be able to prioritise your busy workload as required.
This is a hybrid role based in London, requiring you to work in the office up to 4 days a week. You'll split your time between working from home and at our Corsica Street and Wrights Road office sites. Your specific days in the office will be agreed upon with your line manager.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Regional Housing Administrator employer: Clarion Housing Group
Contact Detail:
Clarion Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Housing Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those already working at Clarion. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Regional Housing Administrators. We should also think about our past experiences that showcase our customer service skills and how we’ve handled data analysis.
✨Tip Number 3
Show off your organisational skills! During the interview, we can mention specific examples of how we've prioritised workloads and managed records effectively in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows we’re serious about joining the team at Clarion.
We think you need these skills to ace Regional Housing Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in customer service and administration. We want to see how your skills align with the role of Regional Housing Administrator, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate well-structured applications that get straight to the point, especially when it comes to your relevant experience.
Show Your Passion for Customer Service: Since this role is all about delivering excellent customer service, make sure to showcase your commitment. Share examples of how you've gone above and beyond for customers in previous roles – we love to see that enthusiasm!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role there too.
How to prepare for a job interview at Clarion Housing Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Regional Housing Administrator. Familiarise yourself with tasks like reporting communal repairs, maintaining records, and processing lettings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, be prepared to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to providing top-notch service.
✨Be Data Savvy
You'll need to analyse data from various sources, so brush up on your data handling skills. Be ready to discuss how you've used data in previous roles to make informed decisions or improve processes. This will show that you can handle the analytical side of the job effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the team, the company culture, and the specifics of the role. This not only shows your interest but also helps you determine if the company is the right fit for you. Plus, it makes for a more engaging conversation!