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- Tasks: Manage access, ensure security, and provide top-notch customer care in a vibrant community.
- Company: Join Clarion Housing Group, a leader in Over 55's housing solutions.
- Benefits: Enjoy a competitive salary and the chance to make a difference in residents' lives.
- Other info: Permanent role with opportunities for personal and professional growth.
- Why this job: Be part of a supportive team that values communication and community engagement.
- Qualifications: Strong communication skills and experience in facilities management preferred.
The predicted salary is between 27706 - 35836 £ per year.
Clarion Housing Group is seeking a Facilities Management professional for their Over 55's Housing schemes in Orpington. The role involves managing access to the building, providing excellent customer care, and ensuring the security of communal areas.
Ideal candidates will possess strong communication and time management skills, with a background in facilities management being preferred. This permanent position offers a salary between £27,706 - £35,836 per annum and is based at Tidebrook Court. The closing date for applications is Thursday 21st May 2026.
Resident Services Manager - 18hrs - Over 55 Housing in Orpington employer: Clarion Housing Group
Contact Detail:
Clarion Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Services Manager - 18hrs - Over 55 Housing in Orpington
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those who work in housing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer care and security management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use examples from your past experiences where you successfully managed access or resolved issues in communal areas. This will highlight your suitability for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Resident Services Manager - 18hrs - Over 55 Housing in Orpington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and customer care. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Over 55's Housing and how your background makes you the perfect fit for our team at Clarion Housing Group.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Clarion Housing Group
✨Know Your Stuff
Make sure you understand the role of a Resident Services Manager and what it entails. Familiarise yourself with Clarion Housing Group's values and their approach to facilities management, especially in Over 55's housing. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since strong communication is key for this role, think of examples from your past experiences where you've successfully managed customer care or resolved conflicts. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Time Management Matters
Be ready to discuss how you prioritise tasks and manage your time effectively. Prepare specific examples of how you've handled multiple responsibilities in previous roles, especially in facilities management, to demonstrate your organisational skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team at Tidebrook Court. This not only shows your interest but also helps you gauge if the company culture aligns with your values. Consider asking about their approach to community engagement or how they handle security in communal areas.