Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a vibrant community for residents over 55, ensuring their safety and comfort.
- Company: Award-winning Clarion Housing Group, dedicated to making a difference.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Join a supportive team and enjoy a fulfilling role in a dynamic environment.
- Why this job: Make a real impact in people's lives while developing your skills in housing management.
- Qualifications: Customer care skills and experience in facilities or housing management preferred.
The predicted salary is between 25927 - 34524 £ per year.
Location: Orpington – Tidebrook Court
Salary: £25,927.20 - £34,524 per annum pro rata
Hours: 18 hours per week – Wednesday - Friday
Contract Type: Permanent
This is a great opportunity to join our team. We’re looking for someone with good customer care skills to provide a focused management service to our residents living in our Over 55’s Housing schemes.
You’ll be required to manage access to the building for residents, contractors and visitors, and be a key-holder for the building, ensuring security of the communal areas and facilities.
As the first point of contact for our residents, you’ll have excellent communication skills, and be capable of working with other internal teams to deliver services to residents so they can enjoy their homes and the wider facilities provided.
You must be flexible, calm under pressure and able to deal with emergencies. With excellent time management skills, you’ll be able to organise and prioritise your own workload, whilst delivering excellent services to our customers.
You’ll preferably have previous experience in Facilities Management and have working knowledge and understanding of the housing/building management sector, with good IT skills on a range of systems to support this.
This is a fantastic opportunity to use your skills and experience to really make a difference to people’s lives whilst expanding your skills and knowledge of the housing sector.
Closing Date: Thursday 21st May 2026 at midnight.
Applicants must be able to travel across the region as required. Although based at Tidebrook Court, applicants may need to cover other schemes in the area.
This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Over 55's Housing - Complex Manager in Orpington employer: Clarion Housing Group
Contact Detail:
Clarion Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Over 55's Housing - Complex Manager in Orpington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Clarion Housing Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer care and facilities management. Prepare your responses, but keep them natural. We want you to sound confident and authentic when discussing your experience and skills.
✨Tip Number 3
Show off your soft skills! As a Complex Manager, communication and flexibility are key. Be ready to share examples of how you've handled emergencies or worked under pressure. This will demonstrate your ability to thrive in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Over 55's Housing - Complex Manager in Orpington
Some tips for your application 🫡
Show Off Your Customer Care Skills: Make sure to highlight your customer care experience in your application. We want to see how you've made a difference for residents or clients in the past, so share specific examples that showcase your communication skills and ability to handle various situations.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Complex Manager role. Mention your relevant experience in facilities management and how it aligns with our mission at Clarion Housing Group.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us. Plus, you can find all the info you need about the role and our company there!
How to prepare for a job interview at Clarion Housing Group
✨Know Your Stuff
Make sure you understand the role of a Complex Manager in Over 55's Housing. Familiarise yourself with the responsibilities, such as managing access and ensuring security. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since you'll be the first point of contact for residents, practice how you communicate your thoughts clearly and calmly. Think of examples from your past experiences where you've successfully handled customer care or resolved conflicts, as these will be great to share during the interview.
✨Demonstrate Flexibility and Calmness
Prepare to discuss situations where you've had to stay calm under pressure or adapt to unexpected changes. This is crucial for the role, so having specific examples ready will show that you can handle emergencies effectively.
✨Brush Up on IT Skills
Since good IT skills are mentioned in the job description, make sure you're comfortable with various systems. If there are specific software tools used in housing management, do a bit of research and be ready to discuss your experience with them.