Facilities & Resident Services Manager for Over 55 Housing β€” Flexible Hours in Norfolk

Facilities & Resident Services Manager for Over 55 Housing β€” Flexible Hours in Norfolk

Norfolk Full-Time 25179 - 32203 € / year (est.) No home office possible
Clarion Housing Group

At a Glance

  • Tasks: Manage facilities and provide top-notch services for Over 55 housing residents.
  • Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
  • Benefits: Flexible hours, competitive salary, and a supportive work environment.
  • Other info: Permanent position with opportunities for personal and professional growth.
  • Why this job: Make a difference in the lives of residents while enjoying a fulfilling career.
  • Qualifications: Experience in facilities management and strong customer care skills required.

The predicted salary is between 25179 - 32203 € per year.

Clarion Housing Group is seeking a dedicated individual to provide management services in Over 55’s Housing schemes in Norwich. The role involves managing building access, serving as a key-holder, and acting as the primary contact for residents.

The ideal candidate will possess extensive facilities management experience, excellent customer care skills, and the ability to travel across the region.

The position offers a contract type of permanent and a salary range of Β£25,179 - Β£32,203 per annum.

Facilities & Resident Services Manager for Over 55 Housing β€” Flexible Hours in Norfolk employer: Clarion Housing Group

At Clarion Housing Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values the contributions of our team members. With flexible hours and opportunities for professional growth, particularly in the rewarding field of facilities management for Over 55 housing, our employees enjoy a fulfilling career while making a positive impact in the community of Norwich. Join us to be part of a dedicated team that prioritises resident satisfaction and employee well-being.

Clarion Housing Group

Contact Detail:

Clarion Housing Group Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Facilities & Resident Services Manager for Over 55 Housing β€” Flexible Hours in Norfolk

✨Tip Number 1

Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Clarion Housing Group and their values. Show us that you understand their mission and how your experience aligns with managing Over 55’s Housing schemes. Tailor your responses to highlight your customer care skills and facilities management expertise.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.

✨Tip Number 4

Apply through our website for the best chance at landing the job! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it shows you're serious about joining the Clarion family!

We think you need these skills to ace Facilities & Resident Services Manager for Over 55 Housing β€” Flexible Hours in Norfolk

Facilities Management
Customer Care Skills
Building Access Management
Key-Holding
Resident Communication
Regional Travel
Management Experience

Some tips for your application 🫑

Tailor Your CV:Make sure your CV highlights your facilities management experience and customer care skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in Over 55’s Housing and how you can make a difference for our residents. Keep it personal and engaging!

Showcase Your Flexibility:Since this role offers flexible hours, let us know how you can adapt to different schedules. Highlight any previous experiences where you’ve successfully managed your time or worked in varying conditions.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Clarion Housing Group

✨Know Your Stuff

Make sure you brush up on your facilities management knowledge. Understand the specific needs of Over 55 housing schemes and be ready to discuss how your experience aligns with managing building access and serving residents.

✨Showcase Your Customer Care Skills

Since this role involves being the primary contact for residents, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or improved resident satisfaction.

✨Be Ready to Discuss Flexibility

With flexible hours being a key part of the job, be prepared to talk about your availability and how you can adapt to the needs of the residents and the organisation. Highlight any previous roles where flexibility was essential.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding resident engagement and support.