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- Tasks: Manage neighbourhood properties, assist residents, and ensure clean, safe environments.
- Company: Join Clarion Housing Group, a leader in community-focused housing solutions.
- Benefits: Competitive salary, hybrid working, and lifestyle-supporting benefits.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Customer-focused attitude and willingness to engage with residents.
- Other info: Enjoy a dynamic role with opportunities for personal and professional growth.
The predicted salary is between 34498 - 40070 £ per year.
We’re looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties across the Cambridgeshire region.
You’ll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.
Working collaboratively with other teams, external agencies and residents, you’ll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We’ll look to you to develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.
You’ll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You’ll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.
If this sounds like an opportunity for you then take a look at the full role profile for more information.
Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.
This is a hybrid role with a base location at our office in March. Candidates will be expected to work from the office and home as well as the ability to travel across the local Cambridgeshire region as and when required.
This post is subject to Basic Criminal Record Check Clearance.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Neighbourhood Response Officer in March employer: Clarion Housing Group
Contact Detail:
Clarion Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Response Officer in March
✨Tip Number 1
Get to know the company! Research Clarion Housing Group and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being a Neighbourhood Response Officer.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle specific scenarios related to neighbourhood management and anti-social behaviour. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Clarion.
We think you need these skills to ace Neighbourhood Response Officer in March
Some tips for your application 🫡
Show Your Customer Focus: As a Neighbourhood Response Officer, you'll be working closely with residents. Make sure to highlight your customer service skills in your application. Share examples of how you've successfully resolved issues or improved community relations.
Tailor Your Application: Don’t just send the same CV and cover letter for every job. Take the time to tailor your application specifically for this role. Mention your experience with neighbourhood management and any relevant projects that align with the job description.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know what makes you a great fit for the team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Clarion Housing Group
✨Know Your Neighbourhood
Familiarise yourself with the Cambridgeshire region and its communities. Understand the key issues residents face, such as anti-social behaviour or tenancy breaches. This knowledge will help you demonstrate your commitment to improving neighbourhoods during the interview.
✨Showcase Your Customer Focus
As a Neighbourhood Response Officer, you'll be working closely with residents. Prepare examples of how you've successfully handled customer interactions in the past. Highlight your ability to listen, empathise, and resolve issues effectively.
✨Collaborative Spirit
This role requires working with various teams and external agencies. Be ready to discuss your experience in collaboration. Share specific instances where teamwork led to successful outcomes, especially in community projects or events.
✨Demonstrate Problem-Solving Skills
You’ll need to identify and investigate tenancy breaches and health and safety risks. Prepare to discuss your approach to problem-solving. Use examples that showcase your analytical skills and how you’ve tackled challenges in previous roles.
