At a Glance
- Tasks: Lead a team to deliver exceptional customer service and enhance operational processes.
- Company: Clarion Housing Group, dedicated to improving customer experiences.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal growth.
- Other info: Join a supportive team focused on continuous improvement and success.
- Why this job: Make a real difference in customer satisfaction while developing your leadership skills.
- Qualifications: Strong leadership abilities and a passion for customer care.
The predicted salary is between 30000 - 40000 £ per year.
Clarion Housing Group is seeking a Customer Care & Quality Team Leader in Manchester, responsible for guiding a team to deliver top-tier customer service.
This hybrid role is pivotal in ensuring smooth operations and customer satisfaction by motivating team members and improving processes.
The ideal candidate will have strong leadership skills, possess a passion for customer care, and be adept at using performance metrics to drive success.
Join us in making a difference in our customer experience.
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We think you need these skills to ace Hybrid Customer Care & Quality Team Lead in Manchester
Leadership Skills
Customer Service
Performance Metrics
Process Improvement
Team Motivation
Operational Management
Analytical Skills
