Customer Care & Quality Team Leader β€” High-Impact Role in Manchester

Customer Care & Quality Team Leader β€” High-Impact Role in Manchester

Manchester Full-Time 27900 - 34100 Β£ / year (est.) No working from home possible
Clarion Housing Group

At a Glance

  • Tasks: Lead a team to ensure top-notch customer care and quality in new homes.
  • Company: Join Clarion Housing Group, a leader in housing solutions in the UK.
  • Benefits: Enjoy a competitive salary, career development, and a supportive work environment.
  • Other info: Be part of a dynamic team focused on excellence and innovation.
  • Why this job: Make a real difference by enhancing customer experiences and driving quality.
  • Qualifications: Experience in customer care and leadership skills are essential.

The predicted salary is between 27900 - 34100 Β£ per year.

Clarion Housing Group in the UK is seeking a Customer Care & Quality Specialist Team Leader to guide a team of Customer Care and Quality Executives.

You will oversee daily performance, ensure processes are followed, and drive excellence in defect reporting and resolution for new homes.

The role requires turning data into actions, maximizing CRM utility, and motivating staff to deliver compassionate, efficient service.

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Customer Care & Quality Team Leader β€” High-Impact Role in Manchester employer: Clarion Housing Group

Clarion Housing Group is an excellent employer, offering a supportive work culture that values employee growth and development. Located in the vibrant Greater London House, this role not only provides competitive salaries starting at Β£37,796 but also a range of benefits designed to enhance your lifestyle, making it an ideal place for those seeking meaningful and rewarding employment in the legal field.

Clarion Housing Group

Contact Details:

Clarion Housing Group Recruitment Team

We think you need these skills to ace Customer Care & Quality Team Leader β€” High-Impact Role in Manchester

Team Leadership
Performance Management
Process Oversight
Defect Reporting
Data Analysis
CRM Utilisation
Staff Motivation