At a Glance
- Tasks: Manage and publish engaging web content while improving user experience.
- Company: Join Clarion, a dynamic organisation focused on digital innovation.
- Benefits: Competitive salary, flexible working hours, and hybrid work options.
- Other info: Exciting opportunities for growth in a collaborative environment.
- Why this job: Make a real impact on customer journeys and digital engagement.
- Qualifications: Experience in digital content management and a passion for UX improvement.
The predicted salary is between 37854 - 52021 £ per year.
Location: Greater London House Office, London
Salary: £37,854.00 to £52,021.00 per annum
Hours: 36 hours per week – flexible options considered
Contract Type: Permanent
What you’ll be doing
- Content management & publishing: Maintain assigned websites, portals and knowledge bases using relevant content creation and management tools. Draft, edit and publish content in line with organisational style guidelines and accessibility requirements. Ensure content is accurate, timely, technically sound and aligned with campaign, brand and sales objectives.
- User experience & journey improvement: Support customer journey mapping and touchpoint analysis to identify pain points and improve the online experience. Help implement initiatives that support customer engagement and digital service improvements.
- Insight, performance & optimisation: Research and interpret data, digital trends and benchmarks to inform ongoing improvements. Monitor digital marketing campaign performance and use insight to identify optimisation opportunities.
- Collaboration & digital capability: Work closely with sales, marketing, brand, technical and digital teams to ensure content supports key organisational goals. Contribute to the development of digital marketing capability by identifying opportunities and supporting new initiatives.
What you’ll bring
- Experience managing digital content and web platforms in complex or sales‑driven environments, with a strong focus on customer journey improvement.
- Expertise in content strategy, content design, information architecture, UX writing, accessibility and SEO.
- Strong CMS experience, with the ability to create, edit and publish digital content with technical accuracy.
- Demonstrated ability to manage content quality through reviews, audits and analytics.
This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office 3 days per week and 2 days working from home. Occasional travel may be required.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
Web Content Producer (Clarion) in London employer: Clarion Housing Group
At Clarion, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our commitment to employee growth is reflected in our flexible working options and collaborative culture, where your contributions directly impact customer engagement and digital service improvements. Join us to be part of a forward-thinking team that values innovation and provides opportunities for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Web Content Producer (Clarion) in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best work in content management and digital marketing. This is your chance to shine and demonstrate how you can improve user experience and drive engagement.
✨Tip Number 3
Prepare for interviews by researching the company and its digital presence. Be ready to discuss how your experience aligns with their goals, especially around customer journey improvement and content strategy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Web Content Producer (Clarion) in London
Some tips for your application 🫡
Tailor Your Content:Make sure to customise your application to reflect the specific skills and experiences that match the Web Content Producer role. Highlight your expertise in content management, UX writing, and SEO to show us you’re the perfect fit!
Showcase Your Experience:Don’t just list your previous roles; tell us about your achievements! Use examples that demonstrate how you've improved customer journeys or optimised digital content. We love seeing real results!
Mind the Details:Pay attention to the organisational style guidelines and accessibility requirements mentioned in the job description. Ensure your application is polished, accurate, and technically sound – it’s a great way to show us your attention to detail!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clarion Housing Group
✨Know Your Content Inside Out
Before the interview, make sure you’re familiar with the content management tools and platforms mentioned in the job description. Brush up on your knowledge of CMS systems and be ready to discuss how you've used them in past roles.
✨Showcase Your User Experience Skills
Prepare examples of how you've improved customer journeys in previous positions. Be ready to talk about specific initiatives you've implemented that enhanced user experience and engagement.
✨Data-Driven Mindset
Since the role involves research and performance monitoring, come prepared with insights from your past experiences. Discuss how you've used data to inform content strategies and optimise digital marketing campaigns.
✨Collaboration is Key
Highlight your experience working with cross-functional teams. Be ready to share examples of how you’ve collaborated with sales, marketing, and technical teams to achieve common goals and improve content quality.
